Assistant Manager

3 weeks ago

Bengaluru, India Shadowfax Full time

Job Title:
Assistant Manager / Manager – B2C Sales (Strategic & Mid-Tail Clients)

Location:
Delhi NCR / Bangalore (One role each, or both based in Delhi)

Company:
Shadowfax Technologies Pvt. Ltd.

About the Role

We are seeking experienced Sales professionals to drive B2C client acquisition for our Strategic and Mid-Tail client segments (100–200+ daily order volume). This role demands high ownership, strong solution-selling capabilities, and the ability to build and scale relationships with clients across logistics, e-commerce, D2C, retail, and distribution sectors.

Key Responsibilities

  • Manage end-to-end sales acquisition for high-potential B2C clients (Strategic and Mid-Tail).
  • Pitch logistics solutions across First-Mile, Last-Mile, Reverse Logistics, and related services.
  • Build and maintain a strong sales pipeline through cold calling, referrals, and professional networking.
  • Engage in senior-level (CXO and Operations Head) client discussions to present tailored solutions.
  • Collaborate with Operations, Technology, and Finance teams to close deals and ensure smooth client onboarding.
  • Drive account activation, ramp-up, and seamless transition to Key Account Management.
  • Conduct market mapping, benchmarking, and analysis of pricing, volumes, and margins.
  • Monitor client performance, identify bottlenecks, and coordinate resolutions to accelerate growth.
  • Work closely with Business Heads and cross-functional teams to achieve revenue and growth targets.

Preferred Industry Background (Target Companies)

  • Tier 1:
    Delhivery, Ekart, Shiprocket, Ecom Express, Bluedart, ElasticRun
  • Tier 2:
    Blitz, Gati, Safe Express, DP World, ATS, TCI Express, Dependo, Pickndel
  • Tier 3 (Optional):
    XB Logistics
  • Note: Preference for candidates with strong B2C acquisition experience; not purely servicing profiles.

Key Skills and Competencies

  • Proven experience in B2C logistics sales or supply chain acquisition.
  • Strong knowledge of logistics pricing, service levels, and e-commerce fulfillment.
  • Demonstrated ability in client acquisition, negotiation, and closure at mid-to-large scale.
  • Strong relationship management skills with senior stakeholders.
  • Target-driven, self-motivated, and adaptable in a fast-paced environment.
  • Proficiency in MS Excel and analytical tools is desirable.

Qualifications

  • Graduate/Postgraduate in Business, Sales, Supply Chain, or related fields.
  • 2–6 years of sales experience in logistics, supply chain, or e-commerce sectors.
  • Track record of meeting and exceeding sales targets in B2C or express delivery segments.

Notice Period

Immediate joiners or candidates with a notice period of up to 30 days will be preferred.

Application Process

Interested candidates can apply directly with their updated resume.

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