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Global Content Team Manager
1 week ago
The role of the Global Content Team Manager will be to support onboarding milestones and day-to-day management of the Global Content team, comprised of Deputy Editors, Senior Content Specialists, Content Research Specialists, Technical Proofreaders and a Traffic Manager. Additionally, the Global Content Team Manager should participate in the mentoring of Content Specialists and Deputy Editors, as well as in content writing as appropriate. How you'll make an impact Day-to-day management and oversight of GCOE Global Content resources, maintains work schedules and oversight of time off requests, staffing conflicts and resourcing along with direct support of management. Monitors and regularly assesses overall team and individual performance against goals/KPIs to assess knowledge and performance improvement opportunities, including conflict resolution, staff issues and escalating foreseeable attrition risks. Actively participates in individual team members’ performance reviews, providing feedback to management and contributes to the identification of growth and skill development opportunities to ensure constant improvement and utilization of the Global Content team. Mentor the Content Specialists and Deputy Editors in the team to perform their responsibilities to the highest levels. Contribute to content production through participation in writing projects as appropriate. Coordinate with Global Content resources to ensure requests are completed accurately and in accordance with standard practices / guidelines and defined service level agreements. Along with onshore team leads, continuous evaluation of onboarding status, training and technical skills to identify when/where additional focus or review would benefit team members. Share feedback regularly to support management in assessment of individual skills and aptitude along with potential for career expansion. Provide and share on a regular cadence status updates/reports with leadership. Ensure the Global Content team, including all time zone-specific teams, are working together as a cohesive unit in support of the Department goals and values. Maintains a current understanding of Global Content processes, workflows, SLAs and Gallagher brands guidelines, to ensure accurate oversight and output of deliverables. About you Master’s Degree or equivalent industry experience 8+ years of previous editorial team management experience, including a proven track record of writing experience Professional and conversational fluency in English is a must, with excellent oral/written communication and presentation skills Leads with empathy and a solution-oriented mindset with strong mentorship skills Demonstrated project and/or resource management understanding Experience with/knowledge of Workfront or other project management software Adobe Creative Cloud and Microsoft Office Suite programs Compensation and benefits
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Global Content Team Manager
4 weeks ago
Bengaluru, India Gallagher Full timeOverview The role of the Global Content Team Manager will be to support onboarding milestones and day-to-day management of the Global Content team, comprised of Deputy Editors, Senior Content Specialists, Content Research Specialists, Technical Proofreaders and a Traffic Manager. Additionally, the Global Content Team Manager should participate in the...
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Global Content Team Manager
2 weeks ago
Bengaluru, India Gallagher Full timeOverview The role of the Global Content Team Manager will be to support onboarding milestones and day-to-day management of the Global Content team, comprised of Deputy Editors, Senior Content Specialists, Content Research Specialists, Technical Proofreaders and a Traffic Manager. Additionally, the Global Content Team Manager should participate in the...
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Global Content Team Manager
2 weeks ago
Bengaluru, India Gallagher Full timeOverview The role of the Global Content Team Manager will be to support onboarding milestones and day-to-day management of the Global Content team, comprised of Deputy Editors, Senior Content Specialists, Content Research Specialists, Technical Proofreaders and a Traffic Manager. Additionally, the Global Content Team Manager should participate in the...
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Global Content Team Manager
4 weeks ago
Bengaluru, India Gallagher Full timeOverview The role of the Global Content Team Manager will be to support onboarding milestones and day-to-day management of the Global Content team, comprised of Deputy Editors, Senior Content Specialists, Content Research Specialists, Technical Proofreaders and a Traffic Manager. Additionally, the Global Content Team Manager should participate in the...
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Global Content Team Manager
3 weeks ago
Bengaluru, India Gallagher Full timeOverviewThe role of the Global Content Team Manager will be to support onboarding milestones and day-to-day management of the Global Content team, comprised of Deputy Editors, Senior Content Specialists, Content Research Specialists, Technical Proofreaders and a Traffic Manager. Additionally, the Global Content Team Manager should participate in the...
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Global Content Team Manager
2 weeks ago
Bengaluru, Karnataka, India Gallagher Full timeOverviewThe role of the Global Content Team Manager involves providing support onboarding milestones and day-to-day management of the Global Content team.The team consists of Deputy Editors, Senior Content Specialists, Content Research Specialists, Technical Proofreaders, and a Traffic Manager.The Global Content Team Manager plays a key role in mentoring...
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Pepper Content
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Bengaluru, Karnataka, India Pepper Content Global Private Limited Full timeAbout the job: Pepper ) is a contentmarketing stack empowering any kind of content creation across the customer journey from ideation, to creation, to distribution, to analytics via the virtue of strategy, technology and talent all in onesingle platform. The decentralised talent marketplace of creators has over 200,000+ content creators (writers, designers,...
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Pepper Content
2 weeks ago
Bengaluru, India Pepper Content Global Private Limited Full timeAbout the job:- Pepper (www.peppercontent.io) is a content-marketing stack empowering any kind of content creation across the customer journey from ideation, to creation, to distribution, to analytics via the virtue of strategy, technology and talent all in one-single platform.- The decentralised talent marketplace of creators has over 200,000+ content...
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Customer Success Manager
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B2B Content Strategist
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Bengaluru, India Pepper Content Full timeWe are looking for a B2B Content Strategist who has a strong background from content marketing agency or publishers where your customer portfolio includes enterprise brands who provide services and products related to Digital Transformation, Cyber Security, Cloud Computing, Artificial Intelligence, Blockchain etc. across diverse industries such as...
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Customer Success Manager
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Specialist, Global Web Content Management
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Bengaluru, Karnataka, India Danaher Corporation Full timeBe part of something altogether life-changing Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.At Cytiva you will be able to...
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Customer Success Manager
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Bengaluru, India Pepper Content Full timePepper Content (www.peppercontent.io) is building a global content marketplace that brings companies and content creators together to scale up content creation processes across 75+ content verticals and 150+ content categories. Over the past 5 years, over 100,000+ freelance content creators have applied to be part of the Pepper network of which we work with...
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Customer Success Manager
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Bengaluru, India Pepper Content Full timePepper Content ( is building a global content marketplace that brings companies and content creators together to scale up content creation processes across 75+ content verticals and 150+ content categories. Over the past 5 years, over 100,000+ freelance content creators have applied to be part of the Pepper network of which we work with the top 5% talent,...
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Customer Success Manager
3 months ago
Bengaluru, India Pepper Content Full timePepper Content (www.peppercontent.io) is building a global content marketplace that brings companies and content creators together to scale up content creation processes across 75+ content verticals and 150+ content categories. Over the past 5 years, over 100,000+ freelance content creators have applied to be part of the Pepper network of which we work with...
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Customer Success Manager
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Bengaluru, India Pepper Content Full timePepper Content ( is building a global content marketplace that brings companies and content creators together to scale up content creation processes across 75+ content verticals and 150+ content categories. Over the past 5 years, over 100,000+ freelance content creators have applied to be part of the Pepper network of which we work with the top 5% talent,...
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Customer Success Manager
4 weeks ago
Bengaluru, India Pepper Content Full timePepper Content (www.peppercontent.io) is building a global content marketplace that brings companies and content creators together to scale up content creation processes across 75+ content verticals and 150+ content categories. Over the past 5 years, over 100,000+ freelance content creators have applied to be part of the Pepper network of which we work with...
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Customer Success Manager
4 weeks ago
Bengaluru, India Pepper Content Full timePepper Content (www.peppercontent.io) is building a global content marketplace that brings companies and content creators together to scale up content creation processes across 75+ content verticals and 150+ content categories. Over the past 5 years, over 100,000+ freelance content creators have applied to be part of the Pepper network of which we work with...
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Bengaluru, India Team pumpkin Full timeWe are in the lookout for a talented Content Writer to create compelling blog posts, white papers, product descriptions, social media content and web copy. We’re looking for someone who can expand our digital footprint and drive more value through online content. You should have had a proven track record of producing pieces that increase engagement and...