Customer Services Executive Gold Loan

4 weeks ago


amritsar, India humgrow.com Full time

Key Job Responsibilities :

To ensure quality of business and operational e ciency throughproper process adherence and facilitate smooth functioning ofbranches.

Promote and maintain positiverelations with all contacts customers and potentialcustomers

Achieve desired level of productivityto meet & contribute towards branch profitabilitytargets.

Promotes the products and services;consistently crosssells and Upsells products at everyopportunity.

Conduct promotional activities formarketing and drive referral programs for customeracquisition

Responsible to handle day to daytransactions and valuables.

Maintain all dataand records related to daily transactions

Retaincustomers by working towards achieving the higher purpose totransform the life of the common man by improving their financialwell being

Knowledge Skills &Attributes:

ResultOrientation

Customer Service & RetentionFocus

Digital Mindset

Relationship Building

Process Knowledge/Orientation

Effective TimeManagement

Cross Selling / UpsellingSkills

Business Development

Communication Skills Proficiency in local language andEnglish

RoleRequirements

EducationalQualification Graduate

Experience Freshers / 1 yearexperience in lending / financial services

sales& marketing,customer service,communication skills,crossselling



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