D2C and E-Commerce Manager

4 weeks ago

Delhi, India JUSTDOGS® Full time
As a D2C (Direct-to-Consumer) and E-Commerce, Marketplace, and Quick Commerce Manager for a Pet Care Omni Channel Brand, your role would encompass a wide range of responsibilities aimed at maximizing online sales and brand presence across various digital channels. Here's a breakdown of what your job description might entail:

E-Commerce Strategy Development : Develop and execute comprehensive e-commerce strategies to drive sales, increase brand visibility, and enhance customer engagement.D2C Management : Oversee the direct-to-consumer (D2C) sales channel, including website management, product listings, pricing strategy, and customer experience optimization.Marketplace Management : Manage relationships with third-party marketplaces such as Amazon, Flipkart

optimizing product listings, pricing, promotions, and advertising to maximize sales on these platforms.Quick Commerce Integration : Lead the integration and optimization of quick commerce platforms, enabling rapid delivery of pet care products to customers through partnerships with delivery service providers or in-house logistics solutions.Omni-Channel Integration : Develop and implement strategies to ensure a seamless shopping experience across all channels, including online, mobile, social media, and brick-and-mortar stores.Digital Marketing Collaboration : Collaborate with the marketing team to develop and implement digital marketing campaigns, including paid advertising, email marketing, social media marketing, and influencer partnerships, to drive traffic and sales.Data Analysis and Optimization : Utilize analytics tools and customer data to track performance metrics, identify trends, and optimize strategies for improved conversion rates, customer retention, and lifetime value.Inventory and Supply Chain Management : Work closely with the operations team to manage inventory levels, forecast demand, and optimize supply chain processes to ensure product availability and timely delivery to customers.Customer Experience Enhancement : Continuously improve the online shopping experience for customers, including website usability, navigation, checkout process, and customer service.Team Leadership and Cross-Functional Collaboration : Lead a team of e-commerce specialists and collaborate with other departments such as product development, operations, and finance to achieve business objectives and drive growth.Stay Updated on Industry Trends : Keep abreast of industry trends, emerging technologies, and best practices in e-commerce and pet care to identify opportunities for innovation and competitive advantage.Budget Management : Develop and manage budgets for e-commerce initiatives, ensuring efficient allocation of resources to achieve desired outcomes within financial constraints.Overall, your role would involve driving the digital growth of the pet care brand by leveraging various online channels, optimizing the customer experience, and fostering strategic partnerships to maximize sales and market share in the rapidly evolving e-commerce landscape.

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