Call Quality Analyst

Company DescriptionFlexi Analyst is a leading organization in Bengaluru that specializes in business, quality, data, and content analysis. With a leadership team from renowned companies such as Accenture, Amazon, Flipkart, Apple, and Inmobi, Flexi Analyst is building the largest community of analysts worldwide. Our main focus is on delivering value to our...

Company DescriptionFlexi Analyst is a leading organization in Bengaluru that specializes in business, quality, data, and content analysis. With a leadership team from renowned companies such as Accenture, Amazon, Flipkart, Apple, and Inmobi, Flexi Analyst is building the largest community of analysts worldwide. Our main focus is on delivering value to our...

Company DescriptionFlexi Analyst is a leading organization in Bengaluru that specializes in business, quality, data, and content analysis. With a leadership team from renowned companies such as Accenture, Amazon, Flipkart, Apple, and Inmobi, Flexi Analyst is building the largest community of analysts worldwide. Our main focus is on delivering value to our...

Roles and Responsibilities:- Meeting the audit targets aligned.- Quality Checkoffs the leads generated by the operations / data research team members.- Sharing of Feedback with the advisors/ research analysts.- Participates in design of call monitoring formats and quality standards.- Uses a quality monitoring data management systems compile and track...

Roles and Responsibilities:Meeting the audit targets aligned.Quality Checkoffs the leads generated by the operations / data research team members.Sharing of Feedback with the advisors/ research analysts.Participates in design of call monitoring formats and quality standards.Uses a quality monitoring data management systems compile and track performance at...

JOB DETAILSConduct SOP, GMP training programmesTo co-ordinate training programmes and train individuals in their relevant operation and continual focus on cGMP trainings.To co-ordinate for On the job activities of personnelDevelop test plans, test cases, test scripts and test reports on multiple projects of varying size.Perform testing on various software,...

Description As a Quality Analyst in Support Services team, the goal of the right candidate is to maintain a high and consistent level of support quality across all clients. The primary aim of this resource will be to ensure customers always get excellent treatment. Key Highlights of the Job: Review and Resolve Escalations If a service team...

Key Responsibilities Great Learning is hiring experienced quality analysts to work full-time with us. We are looking fora Quality Analyst to join our team and help check our programs/courses that meet ourorganization’s quality standards. The responsibility of quality analysts is to create and executetest plans to ensure our processes function properly....

JOB DETAILSConduct SOP, GMP training programmesTo co-ordinate training programmes and train individuals in their relevant operation and continual focus on cGMP trainings.To co-ordinate for On the job activities of personnelDevelop test plans, test cases, test scripts and test reports on multiple projects of varying size.Perform testing on various software,...

Job Description for Quality Analyst for Customer ExperienceWe are looking for an innovative and experienced individual to join the quality team. The quality analyst is responsible for processes laid down are being followed flawlessly in the voice & non-voice support functions. The successful candidate will work closely with various brand operations teams and...

Job TitleQuality Analyst (Transactional Quality)Required Knowledge:At least one year of experience as a QA in the service Industry, with a solid track record in a Customer Service role and basic knowledge about Transaction QualityIntermediate proficiency on MS Excel and PowerPointLanguage Proficiency - English, Hindi and any regional languagesDemonstrated...

Job Description for Quality Analyst for Customer ExperienceWe are looking for an innovative and experienced individual to join the quality team. The quality analyst is responsible for processes laid down are being followed flawlessly in the voice & non-voice support functions. The successful candidate will work closely with various brand operations teams and...

Job Description for Quality Analyst for Customer Experience We are looking for an innovative and experienced individual to join the quality team. The quality analyst is responsible for processes laid down are being followed flawlessly in the voice & non-voice support functions. The successful candidate will work closely with various brand operations teams...

Job Description for Quality Analyst for Customer Experience We are looking for an innovative and experienced individual to join the quality team. The quality analyst is responsible for processes laid down are being followed flawlessly in the voice & non-voice support functions. The successful candidate will work closely with various brand operations teams...

Quality analyst - AR Review the work performed by AR Analysts/ Callers and document any quality issuesReview call quality issues on various parameters such as conversational skills, claims resolution, and voice qualityParticipate in developing process documentationParticipate in maintaining our Quality Management System for ISO.Provide feedback and work with...

Apply for Quality Analyst,Assistant Quality Manager,Quality Manager, Aryan Technologies in Bengaluru/ Bangalore ,Delhi ,Hyderabad/ Secunderabad ,Mumbai ,Pune for 0 - 3 Year of Experience on

Quality checking of at least 10 machines per day/shift. Quality checking of machine of agents under AIP. Monitoring of covert quality functional mailbox. Checking of client surveys for agents under assigned group. Checking of CSAT scores (overall satisfaction, NPS rating). Addressing GSOS escalations. W h i t e H o r s e M a n p o w e r C o n s u l t...

OPPORTUNITY OVERVIEW seeks a multi-talented, quick-thinking, energetic, and client-focused Platform Support Quality Analyst to deliver the best in customer service to all of our platform customers, supporting the day-to-day operations of a global team.  This successful candidate will work to build robust and meaningful relationships, both internally...

Job Description:Job DescriptionDated: 17-Apr-2024Role:IIDGQ (International India Digital Governance Quality) Quality AnalystNumber of positions : 1About Position:IT in Airbus aims at becoming a core function, where sustainable IT is starting to transform our company. Our customers can benefit from our innovative products and services,where we are the key to...

Job Description: Job DescriptionDated: 17-Apr-2024Role : IIDGQ (International India Digital Governance Quality) Quality AnalystNumber of positions : 1About Position:IT in Airbus aims at becoming a core function, where sustainable IT is starting to transform our company. Our customers can benefit from our innovative products and services,  where we are the...