Service Desk Engineer

1 week ago


New Delhi, India HCLTech Full time

HCL Technologies – Weekend Hiring Drive | 6th Dec 2025Role: Service Desk EngineerExperience: 0.6–3 yearsLocation: ChennaiLanguage Requirement: German / FrenchAbout the Role:We are looking for a skilled Service Desk Engineer to join our team and deliver exceptional technical support in an international voice environment. If you have strong troubleshooting skills and a passion for customer experience, this is your chance to grow with usKey Responsibilities:Handle escalated technical issues from L1 supportEnsure timely ticket resolution within SLAMaintain compliance with quality standards and company policiesDeliver outstanding customer experience and maintain CSATUpdate worklogs and follow escalation processesRequired Skills:Excellent communication skills with international voice support experienceStrong troubleshooting for:- Mobility applications - Desktop/system issues - Outlook, VPN, Citrix, VDI - In-depth knowledge of MS Office/O365Good to Have:Telecom experience (added advantage)



  • New Delhi, India HCLTech Full time

    HCL Technologies – Weekend Hiring Drive | 6th Dec 2025Role: Service Desk EngineerExperience: 0.6–3 yearsLocation: ChennaiLanguage Requirement: German / FrenchAbout the Role:We are looking for a skilled Service Desk Engineer to join our team and deliver exceptional technical support in an international voice environment. If you have strong troubleshooting...


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