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Senior Network Quality Specialist
3 months ago
Job Description
CJ Affiliate
Empowered with the world’s largest and most established affiliate marketing network, the CJ Affiliate India team connects global brands and publishers to achieve scalable growth. Passionate about driving sustainable outcomes, the team thrives on providing meaningful solutions to real needs. The power of Epsilon data, collaborative culture and commitment to innovation, make this team the perfect space to grow one’s career. Daring to think big and drive bigger results is a core value that constantly inspires and gives the competitive edge to this team of diverse individuals.
Why we are looking for you
You’re curious, like to investigate and learn, collaborate with teammates, and have exceptional attention to detail. You’re want to be part of a company that’s a great place to work with a positive culture, career development opportunities, and competitive compensation and benefits. If that sounds like you, this could be a great fit
What you will enjoy in this role
With over 20 years of experience, CJ Affiliate is the most trusted and established name in affiliate marketing. As a performance-based marketing channel, we help advertisers acquire new customers and increase sales to current customers while facilitating compensation to publishers for every action they drive. We reach billions of consumers by creating fair, transparent, and successful partnerships between advertisers and publishers.
We take just as much pride in our innovative technology and comprehensive data as we do in the expertise and dedication of our people. Our collaborative teams are equipped with advanced tools, training, and career development opportunities in order to provide our clients with cutting-edge solutions, strategies, and support that drive meaningful results.
As a Network Quality Specialist you would work independently with general guidance from leadership, and be responsible for enforcing CJ's quality standards as defined in the CJ Publisher Service Agreement and other related documents. A Network Quality Specialist is proficient in various publisher models, and fraud tactics.
This role is expected to display a methodical approach to investigation, has excellent analytical, organizational and follow-through skills, and shows strong judgment in their decisions regarding policy enforcement.
What you will do:
Use reports, tools, and third-party technology to proactively identify publisher compliance issues Address assigned and self-generated tickets using templated responses to notify publishers of information needed, or of action taken. Perform new hire NQ training in India Provide support to publisher development team by training and educating new publishers/ sub-affiliate networks Participate in the monthly publisher payout process. Own and produces regular audits of software publishers Display a methodical approach when investigating issues Consistently looks for ways to improve Act as the go-to person for Client Development team for questions related to publisher compliance This role may require review websites with objectionable content to be removed from the network as defined by the CJ Publisher Service Agreement (cj.com/psa)Qualifications
Overall 5-6 years of relevant professional experience Bachelor’s degree Self-driven and laser-focused individual who takes the initiative to solve problems Thorough and detail-oriented with excellent time-management and follow-through skills Ability to communicate effectively Critical thinking skills with the ability to understand the policy Being decisive with excellent judgment as it relates to policy enforcement Web development experience or familiarity with HTML & CSS is a plus Strong problem solving and analytical skills