Assistant Manager – Academic Delivery

1 month ago

Delhi, India Emeritus Full time
Role - Senior Associate / Assistant Manager – Academic Delivery

Level - Senior Associate / Assistant Manager

Location - Remote, India

Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 80 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China.

Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 300,000 individuals across 80+ countries.

Founded in 2015, Emeritus, part of Eruditus Group, has more than 1,800 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. The company is backed by prominent investors including Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann.

About the role -The Senior Academic Delivery Associate ensures a great learning experience for the thousands of students taking our courses. The role interfaces with cross-functional teams like Design, Marketing, Services Delivery, Admissions, etc., in India.

Roles & Responsibilities:

- Manage and upload course material on Emeritus’ LMS- Test Simulations / LTI apps that are part of the course material prior to launch of the course- Handle academic and administrative queries for learners- Hand-hold learners on coding related topics if required- Manages, and maintains collaborations and partnerships with various departments, researchers, and programs as well as resources outside of Emeritus such as industry leaders and professional organizations to help build and leverage expertise and resources.- Researches, compiles, prepares, and composes analysis, data, and documents in support of the specialized focus area.- Work cross-functionally with other teams to identify and improve Programme delivery processes.- Identify needs/concerns of users for assigned programmes, determine potential solutions, resolve, or redirect appropriately.- Handle sensitive issues and facilitate collaboration at the highest level.

Key Skills & Qualifications:

- A bachelor's degree in computer science/electrical/Electronics/Computer Applications/IT or any other Technology Degree from a fully accredited university is necessary.- Masters in any Technology specialization would be a plus.- Fluent in English.- Self-starter with strong organizational skills.- Strong interpersonal, written and verbal communication skills.- Experience working within a virtual team.- Experience either attending or working directly with Universities in India or the APAC region with 2-3 years of experience.- Experience in EdTech and/or Higher Education preferred

Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws

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