Helpdesk Associate
4 days ago
JOB DESCRIPTION Req ID: We are currently seeking a Helpdesk Associate - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). "Live dashboard monitoring, reporting & workflow allocationQuality analysis on agreed aspectsTrending and in-depth anlysis on service delivery componentsManagement Information PresentationsActs as coach & an escalation point for less experienced colleaguesProvides technical guidance in activities associated with identifying, prioritizing, and resolving problems using processes & instructionsParticipates in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely mannerKey SkillsIdeally University education, preferably technical degree, or Microsoft certificationsAwareness of Microsoft Operating Systems local and Hybrid (Office and Remote) administration and Microsoft Office family applicationsExperience of providing Hybrid (Office and Remote) IT support is an advantageGood reporting abilitiesAbility to analyze and solve problems by investigating potential solutions using troubleshooting skillsExcellent communication and customer service skillsFluency in English languageFlexibility to work shifts if required" About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
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Helpdesk Associate
2 weeks ago
Noida, India NTT Data Services Full time**Position's Overview** At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both...
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Helpdesk Associate
4 days ago
Noida, India NTT Data Services Full time**Job Role** **Domain** **Job Description **Years of Experience** Helpdesk Associate - Service Desk - Global End User Services**Requirements**: - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. - Good communication skills with 6+ months of international calling experience - Ability to work independently - Adhere to...
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Helpdesk Associate
2 weeks ago
Noida, India Hashmap Full timeTypically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Basic Qualifications: Helpdesk Senior Associate at Grade-5 position in Service Desk Must be a Graduate. Good communication skills with 6+ months of international calling experience Good comprehension &...
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Helpdesk Associate
2 days ago
Noida, India NTT DATA Full timeAt NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure...
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Helpdesk Associate
2 days ago
Noida, India Hashmap Full timeAt NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we...
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Helpdesk Associate
1 week ago
Noida, Uttar Pradesh, India NTT DATA Full time**Req ID**: 308279 We are currently seeking a Helpdesk Associate - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Position Overview: At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our...
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Helpdesk Associate
1 week ago
Noida, Uttar Pradesh, India NTT DATA Full timeHelpdesk Associate is responsible to perform diagnostics, resolve problems, and implement corrective actions Service Desk. Incidents that are not resolved at the Desk will be routed to the RRT support team for resolution or as per the KBA defined (for outside the scope of Deskside) - Resolve Incidents and Problems associated with End User Devices and End...
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Helpdesk Associate
2 weeks ago
Noida, Uttar Pradesh, India NTT DATA Full time ₹ 2,00,000 - ₹ 6,00,000 per yearReq ID: 344943NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - L1 Technical Guidance to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). osition...
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Helpdesk Associate
1 week ago
Noida, Uttar Pradesh, India NTT DATA Full time**Req ID**: 281920 We are currently seeking a Helpdesk Associate to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Requirements - Min 1-3 years of relevant experience in a technical support role & 12 months on the current grade - Working Knowledge of Operating Systems such as Windows 7 & 10 - Working knowledge of MS Office suite & Skype for...
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Helpdesk Associate
4 days ago
Noida, Uttar Pradesh, India NTT DATA Full time**Req ID**: 282318 We are currently seeking a Helpdesk Associate to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Requirements -- Min 1-3 years of relevant experience in a technical support role & 12 months on the current grade - Working Knowledge of Operating Systems such as Windows 7 & 10 - Working knowledge of MS Office suite & Skype for...
