Specialist Products-Debit card
3 weeks ago
PRIMARY RESPONSIBILITIES:BusinessCreation of various programs for the customer segments in a planned manner to yield maximum returns and better efficiencyDevelop and lead effective debit card program, engaging customers resulting greater usage of existing accounts with UjjivanEnsure a streamlined customer on-boarding experience by ensuring smooth Account Opening and engagement programDetermine the requirement of the market and create effective marketing campaignsEnsure optimum utilization of all the available channels for acquisition and servicingManage customer life cycle through continuous improvement in product and support for any requirement that arises
CustomerFinding gaps in existing processes and support in enhancement of these for better customer experienceStreamline and manage account opening TAT and enhance systems as and when requiredDevelop feedback system for customers and internal staff to understand the requirement from the fieldCustomer specific complaint resolution within prescribed timelinesMake sure the customer grievances & escalations are resolved with the TAT
Internal process
Co-ordinating with regulatory teams for any requirement on the product. Keep track of the process that is followed on the field by regular internal checksWork in close tandem with Legal, regulatory and compliance team for the product development and implementation
Learning & Performance
research on industry best practice and incorporate it with organizational practicesGetting trained in all the new Liability Products & Processes of the BankTraining RSMs, Branches, Sales Officers in the new process & productsTraining cross functional Teams on Liability Products, as part of new Branch Launches, Induction programmes, Refreshers
Education : Post-Graduation in Finance or Marketing, or post graduate in relevant field.
Experience : Minimum 1-2 years of experience in banking, 1 years of experience in Card product in Banking
-
Rupicard-credit Card Operations
4 weeks ago
Bengaluru, India ConsultBae Full time**Location**: Bangalore **Working Days**: 5 Days WFO **The primary responsibility would be managing and resolving billing disputes and fraudulent activity for Debit Cards and Credit Cards.** **Requirements**: - 2-3 years related work experience in bank operations - Ability to work in a fast paced environment meeting deadlines and production goals -...
-
Bengaluru, India Synechron Full timeAbout Company:At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud &...
-
Bengaluru, India Synechron Full timeAbout Company:At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud &...
-
Bengaluru, India Synechron Full timeAbout Company: At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud &...
-
Customer Support Executive
4 weeks ago
Bengaluru, India N-tek Consultants Full timeJob Description: - Answer questions about account types and banking products, such as CDs, money market accounts, loans and credit cards. - Check on the status of customer accounts and track checks and payments. - Review and explain account charges. - Assist banking customers who are victims of fraud, theft or identity theft. - Assist customers with...
-
Card Modernization Manager
2 weeks ago
Bengaluru, India HuQuo Consulting Pvt. Ltd. Full timeJob Overview :We are seeking a skilled and experienced professional for Credit Card Data Modernization and Data Analytics project. As a Credit Card Data Modernization Specialist, you will play a pivotal role in transforming the credit card data infrastructure for one of our US Banking clients, ensuring its alignment with modern technologies, and leveraging...
-
Bengaluru, India Synechron Full timeAbout Company: At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud &...
-
Bengaluru, India Synechron Full timeAbout Company: At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud...
-
Accounts Receivable Executive(Hotel Industry
4 weeks ago
Bengaluru, India svenska hotels Full time**Job Summary** Posts customer payments by recording cash, checks, and credit card transactions. Posts revenues by verifying and entering transactions form lock box and local deposits. Updates **receivables** by totaling unpaid invoices. Maintains records by microfilming invoices, debits, and credits. Job location: - Electronic City...
-
Product Marketing Manager, Gift Cards
18 hours ago
Bengaluru, India Amazon Pay (India) Private Limited Full timeJob summaryAre you customer obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, experienced, and entrepreneurial leader with a strong work ethic? Want to work in one of the fastest growing businesses at Amazon that significantly contributes to the company’s customer obsession and results?...
-
Payment Designer- Transformation
4 weeks ago
Bengaluru, India Manning Global Full time10-15+ Years including 3+ years in Payment Domain Architect and Solution designer, 10+ years’ experience in Telecom BSS domain - especially three or more of Lead to Order, Order to payment Usage to Payment, Billing and Charging, Manage Customer Payments and Account Receivables. 3+ years of Payment Domain Architect designing payment solutions for...
-
Customer Service Associate
4 weeks ago
Bengaluru, India Aadhi Consulting Services Full timeWe are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The customer service associate will be instrumental in customer retention by addressing concerns and product issues, and by communicating in a professional, positive manner.Responsibilities:Attending training...
-
Product Specialist
4 weeks ago
Bengaluru, India Ascensia Diabetes Care Full timeAscensia Diabetes Care is a global specialist diabetes care company, dedicated to helping people living with diabetes. Our mission is to empower people living with diabetes through innovative solutions that simplify and improve their lives. We use our innovation and specialist expertise in diabetes to develop high quality solutions and tools that make a...
-
Product Specialist
4 weeks ago
Bengaluru, India Near Full timeDescription You will be joining Near, one of the fastest-growing Enterprise SaaS companies, and experience a true start-up culture with the freedom to experiment and innovate. At Near, we believe that great culture is not just about work; it’s work + life. We not only encourage our employees to dream big, but also give them the freedom and the tools...
-
Rb - Affluent Business:burgundy Private Service
4 weeks ago
Bengaluru, India Axis Bank Full time**About Burgundy Private**: Burgundy Private is a private banking platform that caters to the high and ultra-high net-worth customer segments. The proposition offers personalized wealth management advisory and solutions research based investment advisory, estate planning, real estate and tax advisory for for HNIs/ ultra HNIs clients **About the Role**: The...
-
Senior Manager
4 weeks ago
Bengaluru, Karnataka, India Cognizant Technology Solutions Full timeRATE CARD ARCHITECT (AMERICAS)Job summaryRate Card Architect is an integral member of each deal team by providing expertise in the development of customer requested rate cards. This is a critical role in shaping IT solutions and pricing strategies from initial deal stages to deal closureExperience-10 to 14 Years Roles & ResponsibilitiesFocus on developing...
-
Senior Manager
4 weeks ago
Bengaluru, India Cognizant Full timeRATE CARD ARCHITECT (AMERICAS) Job summary Rate Card Architect is an integral member of each deal team by providing expertise in the development of customer requested rate cards. This is a critical role in shaping IT solutions and pricing strategies from initial deal stages to deal closure Experience- 10 to 14 Years Roles & Responsibilities ...
-
Associate Cash and Card Ops
4 weeks ago
Bengaluru, India JPMorgan Chase Bank, N.A. Full timeHere at JPMorgan Chase & Co., we know that people want great value combined with an excellent experience, from a bank they can trust. So we launched a new digital bank called Chase - to revolutionise mobile banking by creating seamless digital journeys that our customers love. For us, that means keeping ourselves customer obsessed and always being open to...
-
Cashier
4 weeks ago
Bengaluru, India Anand sweets and Savouries Full timePerform basic math functions to collect payments and make change - Operate registers, scanners, scales and credit card/debit card terminals - Memorize product locations throughout the store and be able to direct customers or make suggestions - Handle exchanges and refunds in a quick, efficient manner - Collect payments and bag purchases for customers -...
-
Senior Product Specialist
4 weeks ago
Bengaluru, India Ascensia Diabetes Care Full timeAscensia Diabetes Care is a global specialist diabetes care company, dedicated to helping people living with diabetes. Our mission is to empower people living with diabetes through innovative solutions that simplify and improve their lives. We use our innovation and specialist expertise in diabetes to develop high quality solutions and tools that make a...