Director, D&T Digital Manufacturing Operations

Job Summary We are seeking an experienced, execution-focused Director– Digital Manufacturing Operations to lead the operational delivery of digital manufacturing solutions from our Bangalore office. This leader will serve as the execution backbone for digital manufacturing and digital quality initiatives, ensuring that designs and architectures developed by global teams are transformed into well-executed, validated, and timely implementations that support our global manufacturing footprint. This is a hands-on leadership role , responsible for ensuring project timelines are met, cross-functional dependencies are managed, support operations are streamlined, and quality and regulatory requirements are addressed with rigor. The role reports into the global D&T Digital Manufacturing leadership and works closely with solution architects, functional leads, plant operations, and quality stakeholders. Essential Duties and Responsibilities Execution Leadership • Own the end-to-end execution strategy for Digital Manufacturing and Digital Quality initiatives driven out of Bangalore• Translate global design and architecture decisions into executable project plans with clear milestones, deliverables, and risk mitigation• Coordinate and manage cross-functional dependencies (e.g., PP with EWM, QM, Planning, MES, IoT) to ensure cohesive deliveryProject Delivery & Governance • Drive on-time, on-quality, on-budget delivery of digital manufacturing projects• Lead planning and coordination of key lifecycle events such as Pre-UAT, UAT, cutover, and hypercare• Partner with the global design team to ensure execution readiness at all phases of the project lifecycleProduction Support & Plant Operations • Lead the Bangalore-based support team to ensure plant-critical systems meet or exceed SLAs• Serve as a key escalation point for production support and issue resolution• Drive continuous improvement in incident management, communication, and support KPIsValidation & Compliance • Oversee execution activities for GxP-compliant systems, ensuring alignment with Computer System Validation (CSV) frameworks• Coordinate with global Quality and business stakeholders to enforce process discipline during validation-heavy programsTechnology Adoption & Operational Excellence • Support deployment of new technologies including SAP upgrades, MES enhancements, IoT integration, and infrastructure changes• Build a “no surprises” execution culture with transparent reporting, routine rhythms, and proactive risk management• Institutionalize best practices, checklists, and playbooks for operational delivery Education Bachelor’s degree in Engineering, Computer Science, or related discipline (Master’s preferred) Work Experience 8–12 years of experience in digital manufacturing execution, IT delivery, or ERP project leadership roles Hands-on familiarity with SAP Manufacturing (PP, QM, EWM, etc.) , MES, IoT, and connectivity platforms Proven experience coordinating cross-functional teams and managing global execution programs Deep understanding of GxP, CSV, and regulated environments in the pharmaceutical or manufacturing sector Strong program management, stakeholder communication, and issue resolution skills Ability to work independently and cross-functionally with distributed teams Travel Requirements 40% Up to 104 business days per yearPhysical Requirements Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.Additional Requirements Use of written and oral communication skills Read and interpret data, information, and documents Observe and interpret situations, analyze and solve problems Ability to make independent and sound judgements Must maintain the ability to work well with others in a variety of situations Must be able to multi-task, work under time constraints, solve problems, and prioritize activities Position operates in a professional office environment. May sit or stand for extended periods of time This role routinely uses standard office equipment such as computers, phones, and photocopiers Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description Able to comply with the company’s safety policy at all times Able to comply with the company’s quality policy at all times