IT Service Operations Analyst
20 hours ago
About this opportunity As an IT Service Operations Analyst, you will become a member of our Service and Strategy Operations Team, helping plan and deliver outcomes that will provide the backbone of the Digital Workplace Experience. You will work closely with our IT Operations Teams as well as various Engineering teams to drive support model and workplace efficiencies. In this role, you will… Assisting in the design of processes, applying best practices, and ensuring the appropriate governance is in place and followed in the areas of IT Service Management, and Knowledge & Service Catalogue Lifecycle Management Analyze and interpret operational data to drive service improvement / transformation. Develop dashboarding and reporting mechanisms to visualize and easily digest operational data and metrics. Aligning with Global stakeholders and Regional Support Teams for the creation of new, and the updating of existing Service Processes. Continuous improvement of the service descriptions and processes, including annual reviews of the Service Descriptions, process workflows and governance models. Coordinate and facilitate discussions and working sessions with stakeholders ensuring appropriate level of requirements gathering are understood, documented, and reviewed. Translate IT Operational needs into detailed functional requirements. In this role, you’ll need … Must Have Bachelor's Degree or equivalent experience in Computer Science, Business, or an affiliated field 4-6 years’ experience in Enterprise IT/IS Service Organization Strong written communication, analytical, research, interpersonal and problem-solving skills required. Ability to drive discussions with stakeholders and make recommendations on service operations backed by data and experience. Self-motivated and flexible with the ability to work effectively and independently in a dynamic problem-solving environment. Desired Experience and strong working knowledge of ServiceNow capabilities; Service Catalog, and knowledgebase. Ability to apply Service processes and best practices across the IT organization. Experience with Jira/ServiceNow Agile for story authoring, backlog grooming and sprint management. Flexible working hours, experience working with multicultural teams in diverse geographic locations preferred. Previous experience of related process analysis and redesign
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Analyst - Sales Operations
3 days ago
hyderabad, India Sumbark IT Solutions Full timeJob Title: Analyst – Sales OperationsLocation: Bangalore and Hyderabad, IndiaExperience: 1–2 YearsMode of Interview: Face-to-FaceAbout the RoleWe are looking for a motivated and detail-oriented Analyst – Sales Operations to join our growing team in Bangalore. This position is well suited for individuals who have prior experience in technical...
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Analyst – Sales Operations
1 day ago
hyderabad, India Sumbark IT Solutions Full timeJob Title: Analyst – Sales OperationsLocation: Bangalore and Hyderabad, (Onsite) India.Experience: 1–2 YearsMode of Interview: Face-to-Face. About the RoleWe are looking for a motivated and detail-oriented Analyst – Sales Operations to join our growing team in Bangalore. This position is well suited for individuals who have prior experience in...
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Analyst – Sales Operations
20 hours ago
Hyderabad, India Sumbark IT Solutions Full timeJob Title: Analyst – Sales OperationsLocation: Bangalore and Hyderabad, (Onsite) India.Experience: 1–2 YearsMode of Interview: Face-to-Face. About the Role We are looking for a motivated and detail-oriented Analyst – Sales Operations to join our growing team in Bangalore. This position is well suited for individuals who have prior experience in...
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Analyst Operational Services
1 week ago
Hyderabad, Telangana, India Careers Signant Health Full time ₹ 12,00,000 - ₹ 24,00,000 per yearAbout Signant HealthAt Signant Health, we are on a mission to help bring life-changing treatments to patients faster. As a global leader in clinical trial technology and services, we operate at the intersection of science and innovation—partnering with biopharmaceutical companies to simplify trial execution and enhance the patient experience. With a...
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Analyst Operational Services
1 day ago
hyderabad, India Careers Signant Health Full timeAbout Signant HealthAt Signant Health, we are on a mission to help bring life-changing treatments to patients faster. As a global leader in clinical trial technology and services, we operate at the intersection of science and innovation—partnering with biopharmaceutical companies to simplify trial execution and enhance the patient experience. With a...
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Senior Analyst
1 week ago
Hyderabad, Telangana, India Legal operations Full time ₹ 12,00,000 - ₹ 36,00,000 per yearRequisition Id : As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can...
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Business Analyst
3 weeks ago
Hyderabad, India Lorhan IT Full timeAbout LORHAN IT SERVICES: Lorhan IT Services was founded by acquiring Zensar Technologies' India, Middle East, and Australia business. Lorhan has deep expertise and a large clientele (80+ active clients) with more than a decade of relationships in developing and delivering SAP, Custom Application Development, and Digital Transformation services in Life...
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Business Analyst
1 week ago
hyderabad, India Lorhan IT Full timeAbout LORHAN IT SERVICES: Lorhan IT Services was founded by acquiring Zensar Technologies’ India, Middle East, and Australia business. Lorhan has deep expertise and a large clientele (80+ active clients) with more than a decade of relationships in developing and delivering SAP, Custom Application Development, and Digital Transformation services in Life...
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Business Analyst
1 week ago
Hyderabad, India Lorhan IT Full timeAbout LORHAN IT SERVICES: Lorhan IT Services was founded by acquiring Zensar Technologies’ India, Middle East, and Australia business. Lorhan has deep expertise and a large clientele (80+ active clients) with more than a decade of relationships in developing and delivering SAP, Custom Application Development, and Digital Transformation services in Life...
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Business Analyst
5 days ago
Hyderabad, India Lorhan IT Full timeAbout LORHAN IT SERVICES: Lorhan IT Services was founded by acquiring Zensar Technologies’ India, Middle East, and Australia business. Lorhan has deep expertise and a large clientele (80+ active clients) with more than a decade of relationships in developing and delivering SAP, Custom Application Development, and Digital Transformation services in Life...