Operations Lead Connectivity,

1 day ago

Chennai, India KONE Full time

Key Responsibilities  Connectivity Operations & Support  Manage daily operations of enterprise connectivity services (SASE)Prisma Firewall, HUB Firewall, VPN, Factory firewalls, External DNS, SSL Certificates, Intranet and Internet-office connections.  Provide operational support for GSIP platforms to ensure stable voice and video communication.  Operational support for SASE – Traffic routing/Network Security/User Policy/VPN - Secure remote access. Support for Factory Network – Factory request for network policy/user Policy/segregation request. Monitor service performance and coordinate issue resolution with stakeholders.  Handle Escalations and Prioritize service-related requests Oversee service delivery, ensure SLAs, KPIs, and compliance requirements are met.  Project Management – Support Communication and timeline completion  Infrastructure Automation and Improvement Identify opportunities to automate network Service provisioning, monitoring, and reporting.  Collaborate with engineering teams to develop reusable automation frameworks and templates.  Ensure automation aligns with security, compliance, and change management policies.  GSIP & SASE Management (Good to have)  Maintain GSIP configurations and troubleshoot session-related issues.  Support SASE platform updates, rule changes, and user access policies.  Ensure both platforms meet performance, reliability, and security standards.  Supplier & Managed Services Oversight  Manage relationships with managed service providers, ensuring delivery of contracted services.  Monitor SLAs, KPIs, and vendor performance; escalate issues and drive resolution.  Participate in contract reviews, renewals, and negotiations with suppliers.  Financial & Invoicing Management (Secondary)  Handle vendor invoicing: validate services, reconcile bills, and ensure timely payments.  Manage intercompany invoicing for shared connectivity services across business units.  Track operational costs and support budget planning and reporting.  Documentation & Compliance  Maintain documentation of GSIP, SASE, automation scripts, and supplier contracts.  Ensure compliance with internal IT policies and external regulatory standards (e.g., ISO, GDPR).  Qualifications  Bachelor's degree in information technology, Computer Science, or related field.  5+ years of experience in IT operations or network support, good exposure to GSIP and SASE platforms - Security, DNS, X.509.  knowledge with network automation tools.  Proven experience in supplier management, especially with managed services.  Familiarity with SSL certificate management, firewall basics (e.g., Palo alto), VPN technology.  Strong background in vendor and intercompany invoicing processes.  Excellent communication, coordination, and documentation skills.  Preferred Skills  Understanding of voice protocols (SIP), cloud networking, and secure access technologies.  Exposure to ITIL or similar service management frameworks.  Ability to manage cross-functional teams and multiple operational priorities.  Good understanding of SIP, Network Security and IT/OT segregation Understanding LAN and SD-WAN. Supplier & Contract Management  Financial management  Virtual team working Project management  Read more on

  • Operations Lead Connectivity,

    16 hours ago

    Chennai ITEC/KBS, India KONE Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Key Responsibilities Connectivity Operations & Support Manage daily operations of enterprise connectivity services (SASE)Prisma Firewall, HUB Firewall, VPN, Factory firewalls, External DNS, SSL Certificates, Intranet and Internet-office connections. Provide operational support for GSIP platforms to ensure stable voice and video communication. Operational...

  • Connectivity System Test

    16 hours ago

    Chennai, Tamil Nadu, India Qualcomm Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    General Summary:Want to be a distinguished lead in the QA team, who drives significant improvements to quality and customer satisfaction ?We are looking for highly motivated individuals who are passionate abouttestand creative in increasing adoption of Qualcomms connectivity solutionsYou will join the SystemTestteam that is responsible for defining and...

  • Machine Connectivity Architect

    1 week ago

    Chennai, Tamil Nadu, India L&T Technology Services Ltd Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Machine Connectivity Architect L&T Technology Services is hiring a Machine Connectivity Architect. If you're passionate about PLC and Machines, thrive in and make an impact, this is for you Experience: 10-13 Years DescriptionSolution Architecture design to make data available on cloud/On premises by studying the existing devices & network...

  • Developer - Connected Vehicle

    1 day ago

    Chennai, India Royal Enfield Full time

    Job Requirements Position title Developer-Connected Vehicle Reports to Manager Job grade Deputy Manager Location Chennai Job Purpose The Connected Vehicle Developer position is part of the in-house product engineering team that has been setup to create technical differentiation and intellectual property in the domain of Software Defined Vehicle (SDV). This...

  • TPRM Lead

    3 days ago

    Chennai, Tamil Nadu, India Cubical Operations LLP Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Description – TPRM LeadDesignation:TPRM LeadLocation:ChennaiExperience Required:6+ yearsPriority:Immediate JoinerRole OverviewWe are seeking an experiencedThird-Party Risk Management (TPRM) Leadwith exposure toData Privacy compliance. The candidate will be responsible for managing end-to-end TPRM programs, ensuring compliance with regulatory...

  • Connected Vehicle Manager EV

    2 days ago

    Chennai, India Royal Enfield Full time

    Job Purpose: The individual will lead the investigation, strategy, and launch of next-generation electrical/electronics systems and components for vehicle applications. This role is crucial for advancing our connected vehicle platforms and ensuring a seamless end-to-end user experience. The ideal candidate will be a strategic thinker with a strong technical...

  • Connected Vehicle Manager EV

    6 hours ago

    Chennai, India Royal Enfield Full time

    Job Purpose: The individual will lead the investigation, strategy, and launch of next-generation electrical/electronics systems and components for vehicle applications. This role is crucial for advancing our connected vehicle platforms and ensuring a seamless end-to-end user experience. The ideal candidate will be a strategic thinker with a strong technical...

  • Amazon Connect Data Specialist

    24 hours ago

    Chennai, Tamil Nadu, India Equiniti Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Management LevelGEquiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a...

  • Amazon Connect Data Specialist

    21 hours ago

    Chennai, Tamil Nadu, India Equiniti Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Management LevelGEquiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.  EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a...

  • Salesforce & Amazon Connect Developer

    2 weeks ago

    Chennai, Tamil Nadu, India TransUnion Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    TransUnion's Job Applicant Privacy NoticeWhat We'll BringSenior Consultant – Amazon Connect/SalesforceAt TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation we're – consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and...