Director - Cloud & Infra

4 weeks ago


Pune, India KC Search Full time

Hiring: Director – Cloud & Infrastructure


Location:
Pune, Maharashtra (Hybrid – 3 days in office, Should be flexible to extend support to US/UK Hours - Early Mornings/Late Evenings etc)

Salary L range. Flexible for right candidate

What we need -
Somone who is
Heading Internal IT Globally For an IT Services Company, Managing Infra Projects and also handles Pre-Sales Initiative for Infra based business development

Candidates from Captives / Product Companies - Kindly DO NOT APPLY

About Our Client

Our client is a
leading business platform and digital engineering IT Services organization
that partners with global enterprises across
FinTech, Insurance, Higher Education, and E-Commerce
.

Founded in 1999, they have grown to a strong workforce of
1300+ employees
supporting
100+ global clients
from facilities across the US, LATAM, Europe, and India. With deep expertise in
digital transformation, AI/ML, and emerging technologies
, they deliver a consulting-led, integrated suite of enterprise-grade products, services, and solutions.

As part of their continued growth, they are seeking an accomplished
Director – Cloud & Infrastructure
to
lead global infrastructure strategy, operations, and pre-sales engagements

Role Overview

The
Director – Cloud & Infrastructure
will head the organization's Infrastructure Practice globally, with responsibilities spanning
internal IT, customer-facing projects, pre-sales solutioning, vendor management, cybersecurity alignment, and 24x7 command center operations
.

This is a
hands-on leadership role
requiring operational excellence, strategic foresight, and strong customer engagement skills

Key Responsibilities

Leadership & Strategy

  • Lead and scale the global Cloud & Infrastructure team, ensuring alignment with business objectives.
  • Develop and implement strategies across cloud, on-premises, and hybrid environments.
  • Advise senior leadership on infrastructure roadmaps, adoption strategies, and cybersecurity integration.
  • Drive a culture of service excellence, innovation, and high team performance.

Cloud & Infrastructure Management

  • Oversee design, deployment, and operations of
    Azure and AWS environments
    .
  • Manage enterprise IT infrastructure – servers, storage, networks, virtualization – ensuring scalability and uptime.
  • Execute hybrid cloud strategies and large-scale cloud migration projects.

Command Center Operations

  • Lead 24x7 Command Center / NOC operations for proactive monitoring and incident management.
  • Define SLAs, escalation processes, and RCA mechanisms for critical incidents.

Vendor & Partner Management

  • Manage global vendor ecosystem including MSPs, cloud providers, and technology partners.
  • Negotiate contracts, optimize costs, and ensure service compliance.

Cybersecurity Alignment

  • Collaborate with cybersecurity teams to strengthen infrastructure security posture.
  • Support vulnerability management, monitoring, and incident response planning.

Pre-Sales & Solutioning

  • Partner with sales teams in
    customer-facing pre-sales
    for Infrastructure and Cybersecurity services.
  • Develop proposals, SOWs, RFP/RFI responses, and deliver solution workshops/demos.
  • Present value-driven solutions to CXOs and decision-makers.

End-User Support

  • Oversee global end-user computing and service desk operations.
  • Define KPIs for user satisfaction, SLA compliance, and support performance.

Team Management

  • Lead, mentor, and grow teams of cloud architects, engineers, NOC staff, and analysts across locations.
  • Drive workforce planning, capability building, and succession planning.

Required Qualifications

  • 12–15 years
    in IT Infrastructure, with
    3–5 years in leadership roles
    .
  • Proven expertise in
    Azure & AWS architecture, migration, and operations
    .
  • Experience managing
    multi-location teams, Command Center/NOC/SOC
    operations.
  • Solid grounding in
    cybersecurity practices
    and collaboration with security teams.
  • Strong
    vendor management
    (contracts, compliance, cost optimization).
  • Demonstrated
    pre-sales expertise
    – proposals, solutioning, client workshops.
  • Hands-on leadership in
    end-user support & SLA-driven service management
    .
  • Excellent communication and
    C-level stakeholder engagement
    skills.
  • Bachelor's degree in Computer Science/IT/Engineering (Master's preferred).
  • Certifications like
    Azure Architect, ITIL, PMP, CISSP
    are highly desirable.

Preferred Skills

  • Familiarity with ITSM tools (ServiceNow, ManageEngine, etc.).
  • Experience with Infrastructure-as-Code and automation frameworks.
  • Exposure to compliance frameworks (ISO 27001, SOC 2).
  • Strong analytical and problem-solving mindset with focus on continuous improvement.

Why Join?

  • Lead
    global infrastructure operations & pre-sales engagements
    for a fast-growing IT services leader.
  • Drive
    cloud transformation & digital infrastructure strategy
    at scale.
  • Be at the intersection of
    technology, strategy, and client success
    .
Hiring #Director #Cloud #Infrastructure #Azure #AWS #Cybersecurity #Leadership #PuneJobs #ITServices #DigitalTransformation #PreSales #GlobalIT

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