Education Loan Associate
7 days ago
Edvoy prioritizes transparency and accessibility, ensuring that students have access to accurate information and unbiased guidance as they pursue their educational goals.
About the Role: We are looking for a motivated and detail-oriented Loan Associate to support our education loan processes for students aspiring to study abroad. The ideal candidate will play a key role in ensuring smooth loan processing, collaborating with internal teams, and delivering an excellent experience to students and their families.
Key Responsibilities:
- Manage Loan Processes: Support and coordinate the steps involved in processing education loans for study abroad students.
- Team Collaboration: Work closely with sales, product, and other internal teams to improve and streamline loan services.
- Monitor & Report: Track and maintain oversight of loan applications from the vendor end, ensuring timely updates.
- Customer Experience: Ensure the loan application journey is seamless, transparent, and stress-free for students and families.
- Problem-Solving: Identify issues or bottlenecks quickly and implement solutions to avoid delays.
- Follow-Up: Regularly engage with students and families, providing updates and necessary information regarding their loan status.
- Adaptability: Take on diverse responsibilities within the loan process and provide support wherever required.
What We’re Looking For
- Strong analytical skills with the ability to interpret data and make informed decisions.
- Excellent communication and interpersonal skills.
- High attention to detail with the ability to manage multiple tasks effectively.
- A proactive, problem-solving mindset with flexibility to adapt in a dynamic environment.
Why Join Us?
- Opportunity to work in the fast-growing EdTech/Study Abroad industry.
- Collaborative, supportive work environment.
- A role that directly impacts students’ academic and career journeys.
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