Associate Manager

3 months ago

bangalore, India Razorpay Full time

Key job responsibilities:


  • Design and develop learning solutions and programs applying adult learning principles and deploy various learning models.
  • Instructional design experience to create learning content that best fits the needs of the learner and business.
  • Employ project management skills and tools to manage multiple medium to large scale projects from analysis through delivery concurrently.
  • Conduct analysis to identify key knowledge/skills to target in the curriculum and perform post implementation evaluation on key performance and business metrics.
  • Collaborate effectively with business teams; Training Delivery, Operations, Quality, and Compliance, to identify knowledge gaps, and develop technical and non-technical training training initiatives.
  • Ability to deliver Product, Process & Skill Based Training (Soft Skills).
  • Manage and execute curriculum maintenance review and implementation cycles.
  • Collaborate with central design professionals to develop learner engagement strategies, evaluation plans, and process improvement initiatives.
  • Facilitate skills training for the Razorpay X team in India to improve their voice and written communication
  • Drive initiatives and programs to continuously improve the communication & other soft skills of the Razorpay X & Capital Teams
  • Examine data to identify the ongoing learning needs of X & Capital teams.
  • Design, build, and audit training content, using data to determine effectiveness.
  • Design strong branding and marketing communication for all flagship L&D initiatives for seamless adoption.


Basic Qualifications:


  • 5+ Years of experience in the learning & development domain
  • Experience in Instructional Design.
  • Experience in deploying learning content in LMS.
  • Experience in requirement gathering and ability to write clear and detailed requirement document.
  • Proven work experience in the areas of management and leadership development, organization development, group facilitation, training and training design, including experience in a Leadership Development Business Partner role.
  • Demonstrate experience in influencing senior leaders/stakeholders.
  • Demonstrate program management skills, including managing details, and keeping multiple tasks/projects on track.
  • Advanced analytical skills and experience using and presenting data to make decisions.


Preferred Qualifications


  • Proven advanced instructional design skills, including evaluation methodologies; experience with global design.
  • Master’s Degree in a related discipline.
  • Certified executive coaching experience.
  • International assignment; experience working in a different country.
  • Cross functional experience in an area outside of training and development.
  • Experience working in a customer centric environment.

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