Information Technology Operations Manager
1 week ago
Job Title: IT Manager
Location: Gandhinagar, Gujarat
Company Overview: We are a Managed IT Services and Accounting KPO/BPO provider in India, offering comprehensive solutions to clients in the US, UK, and Australia. Our focus is on delivering reliable, scalable, and secure IT infrastructure support. We are seeking a skilled and experienced IT Manager to lead technical operations and manage IT services for our diverse international client base. For more details visit :
Job Description:
The IT Manager will be responsible for leading a team of IT professionals and overseeing the technical infrastructure of our clients. This includes managing servers, networking, communication systems, and ensuring data security. The ideal candidate should have a strong technical background and excellent communication skills to liaise with both internal teams and external clients effectively.
Key Responsibilities:
- Lead the IT team in providing managed services for clients in the US, UK, and Australia.
- Design, implement, and maintain servers, network infrastructure, and communication systems.
- Ensure data security and compliance with international standards and best practices.
- Troubleshoot and resolve technical issues promptly to maintain high client satisfaction.
- Collaborate with clients to understand their IT needs and tailor solutions accordingly.
- Oversee IT operations, including server management, network configuration, and security protocols.
- Develop disaster recovery plans and ensure business continuity for clients.
- Stay updated with new technology trends and recommend improvements to client infrastructures.
- Manage vendor relationships and procurement of hardware/software as needed.
Skills and Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, or related field.
- 5+ years of experience in IT management or a similar role.
- Strong knowledge of servers, networking (LAN, WAN, VPN), communication systems, and security protocols.
- Familiarity with cloud services, virtualization, and disaster recovery solutions.
- Excellent communication and interpersonal skills.
- Ability to manage multiple clients and prioritize tasks effectively.
- Certifications like CCNA, CompTIA Security+, or Microsoft Certified are preferred.
Personal Attributes:
- Strong problem-solving and decision-making skills.
- Proactive with the ability to work under pressure.
- Team player with leadership capabilities.
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