Network Engineer
7 days ago
Designation: Engineer – NetworkingRole: L1 EngineerLocation: Chennai (Ambit IT Park)Shifts: Flexible to work in Night Shifts
Job Responsibility:
Troubleshoot/Diagnose all Level 1 issues from the customers and driving satisfactory resolution of the issues.Troubleshoot Product, Codes and Configuration issuesEnsure consistent customer satisfactionDocument all communication with customers in the CRMInterface with international customers (via Phone Support)Timely handoff (escalation) of cases that require technical or political to L2 TAC
Primary Skills:
OSI layers – detailed understanding of each layer’s function and relevant protocols that operates at each levelTCP/IP – thorough understanding and clear explanation about windowing/handshake mechanismMAC header structure and use of each fieldsIP header structure and use of each fieldsARP – how ARP works in a Layer 2 and Layer 3 communicationMac address table fields and how a switch uses MAC table for switching decisionsARP table and how a switch uses ARP tableRouting Table fields and how a Router uses routing table for routing decisionsDHCP protocol messages (clear understanding of DORA process)DHCP operation in layer 2 and layer 3 scenarios (server & client in same vlan or different VLAN)thorough understanding of Broadcast domain and Collision Domainthorough understanding of Unicast, Multicast and Broadcast trafficthorough understanding of Subnetting, Vlan, VTP, 802.1q, STP, Linkagethorough understanding of RIP (version 1 and 2) and OSPF (link states, LSA types, area types, router types, neighbor communication)Difference between Routing and Routed protocolsGood troubleshooting approach (from Level 1 to 7 of OSI)
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Network Engineer
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Network Engineer
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Chennai, India CBTS Full timeThe NOC Engineer position in the customer’s Network Team will take a role in Cisco Identity Services Engine (ISE) and help support Cisco/Meraki Wireless infrastructure, Cisco/Meraki access switches. The position is on a team of experienced engineers and analysts and is a resource for the network team as well as consulting to other technical or business...
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Network Engineer
3 weeks ago
Chennai, India CBTS Full timeThe NOC Engineer position in the customer’s Network Team will take a role in Cisco Identity Services Engine (ISE) and help support Cisco/Meraki Wireless infrastructure, Cisco/Meraki access switches. The position is on a team of experienced engineers and analysts and is a resource for the network team as well as consulting to other technical or business...
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Network Engineer
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