Front Office Executive
2 weeks ago
Lorem Wellness Care Private Limited is a company incorporated under the Companies Act 2013, established to bring in best practices in the rehabilitation, health, and wellness sectors. We focus on Child Development, Women's Wellness, Mental Health Care, Rehabilitation of people with Orthopaedic and neurological issues, and Geriatric Care with the help of a multi-disciplinary team of medical and allied health professionals.
Role Description
This is a full-time on-site role for a Front Office Executive located in Kochi. The Front Office Executive will be responsible for receptionist duties, customer service, front office management, and communication with patients. The role involves handling patient enquiries, appointment scheduling, maintaining patient records, and managing the front desk.
Qualifications
Excellent interpersonal skills to interact and communicate effectively with patients and their families
Receptionist duties including maintaining a clean and organized front desk
Effective communication skills to handle patient inquiries and scheduling appointments
Ability to provide effective customer service to patients and their families
Attention to details and ability to multitask
Experience in front-office management and record-keeping
Bachelor's degree or diploma in Hospitality, Front Office Management, or a related field
Proficiency in computer skills and office software
Experience in the healthcare industry is a plus
Proficiency in English, Malayalam and Hindi
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