Customer Care Associate

2 months ago


dhanbad, India Radiant Future Management Full time
Designation
Associate Customer Support (WFH)
Job Profile
FK Voice & FK Chat
Job Type
Full Time Duration 9 Hours (including 1 hr break
Mandatory Criteria-
Communication skill Excellent communication needed in English and Hindi
Education Higher secondary
Experience min 1-year BPO/2year Non-BPO exp required also fresher can apply
System Requirement- I3 processer, 8GB Ram, WIFI/Broadband, Active Antivirus & Noise cancellation Headset
Work Timing 24*7 rotational (Complete WFH)
Week off Rotational,6 days working
Maximum Age Limit - 40
Interview Structure -
HR round Yes (over video call and Aadhar is mandatory for WFH)
Typing Test Min 25WPM/90% accuracy
Training, Operations RoundYes
Client Round Yes
Documents Required -
Aadhar Card (Complete Date of Birth) Mandatory
Pan Card - Mandatory
Education Marks sheets 10th, 12th, Mandatory
Experience Letter, Offer Letter, Pay slips (last 3 months) Applicable for Experience Candidates
Salary and Benefits
For Fresher(WFH) Monthly In hand 13k approx.
For Experience(WFH) Monthly In hand 15.5k approx.
ESIC & PF
Training Stipend -Amount of 300/Day to be paid for approx. 20 to 30 Days of training

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