Fraud Analyst

20 hours ago

Bengaluru, India Spark Consultancy Full time

Dear Candidate,

We are hiring for Fraud Analyst Bengaluru Location.

Any graduate can apply

(To Confirm Please Drop a Whatsapp or call on Anjali )

( In case The Number Is Busy, Please Drop A Whatsapp @ Anjali )

Fraud Associate

Band 3

What you will do:

  • Recognise and respond to cases generated by the Fraud Management System (FMS) for unusual or suspicious activity in relation to application and usage screening to prevent abuse and loss of revenue across multiple Sky products
  • Ensure that requests for information from internal and external departments are dealt with in accordance with agreed service levels, highlighting risks and issues to a Supervisor where appropriate
  • Analyse data, information and Intelligence to identify new trends and patterns pertaining to known or new fraud threats within departmental guidelines
  • Assist as necessary in the provision of fraud training and awareness to other business areas
  • Keep abreast of changes in fraud trends, new products and services; conduct reviews or update internal processes to stay current and understand any implications to fraud processes
  • Work rotational shift patterns 7 days per week, including evenings and weekends, to ensure appropriate coverage to support current and new business needs across all products and services

Key Skills & Experience Include:

  • Understanding or knowledge of Skys products and services alongside an awareness of current and possible future business trends, as well as their potential impact on the company
  • A high level of personal integrity, confidentiality, and professionalism. You will conduct yourself in a collaborative, confident and professional manner when dealing with the business, industry and stakeholders, and when representing the business, whilst working with sensitive information
  • The ability to work under pressure whilst ensuring accuracy and meeting tight deadlines, particularly with real-time decision-making requirements
  • Proactive and self-motivated, proficient in standard Microsoft Office and experience in learning custom IT software, with a desire for continuous improvement
  • Investigative ability, with strong attention to detail and a clear desire to understand root cause and explore opprotunities to improve process and detection within the fraud function.
  • Experience and knowledge from the communications industry with awareness of fraud prevention strategies would be a desirable quality.

(To Confirm Please Drop a Whatsapp or call on Anjali )

( In case The Number Is Busy, Please Drop A Whatsapp @ Anjali )

Regards

SPARK CONSULTANCY

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