Process Associate

1 day ago


Kolkata, India Three Across Full time
Role Summary
We are seeking a Process Associate to support compliance governance, statutory operations, and employee helpdesk query management. T
Key Responsibilities
- Prepare and review compliance documentation (PF, ESIC, Gratuity, Shops & Establishments, CLRA, etc.).
- Coordinate with client HR/Finance teams to collect and validate data.
- Manage employee queries via helpdesk platforms and escalate complex cases.
- Maintain compliance trackers, calendars, MIS, and documentation records.
- Liaise with government authorities for registration, renewals, and statutory filings.
- Ensure 100% accuracy, SOP adherence, SLA compliance, and timely delivery.
- Stay updated on PF/EPFO circulars, notifications, and compliance changes.
Required Qualifications & Skills
- Graduate in Commerce/Management or related field.
- 1–4 years of experience in compliance, payroll, or finance operations (preferred).
- Strong MS Excel and comfort with statutory portals/filing systems.
- Good communication and stakeholder management skills.
- Detail-oriented, compliance mindset, and ability to manage large data volumes.
- Experience interacting with EPFO officers/government departments is a plus.
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