Implementation Engineer- SQL, Networks, VOIP

3 weeks ago

Mumbai, India NEC Full time

Job Description

● Install, configure and customise NECSWS products and solutions ● Owner/author of the implementation plan ● Main liaison channel with Client to manage the expectations for acceptance and implementation into a live environment, including agreeing acceptance criteria, overall strategy and approach. ● Become product implementation expert on designated NECSWS products ● Produce Work Plans for customer (task by task prior plan of deployment work in each environment) ● Produce Site (Visit) Reports for customer (summary of work delivered in each environment after delivery of Work Plan) ● Provide consultancy to install and configure NECSWS solutions onto customers infrastructure/ hardware ● Maintain effective working relationships with customer and NECSWS colleagues ● Ensuring all strategies, targets and objectives related to implementation are understood by key stakeholders and the development team. ● Actively involved in decision making regarding implementation planning. ● Key interface with Project manager to agree mutually acceptable decisions to resolve any issues ● Liaise with the NECSWS Project Manager to ensure implementation is to specified scope, and budgets and timescales are met. ● Carrying out implementation activities in accordance with the overall project plan.

● Internal Project-related activities as directed by the Project manager or Implementation Team manager, including supporting Development, Client Services, and QA activities. ● Hands-on project-based deployment and configuration activities. ● Ranging from on customer sites to within our own UK offices ● Problem solving skills called on to triage and help resolve any complications ● Can work as part of a delivery team, or work individually ● Working in partnership with other partner companies, and customer IT services ● Targeted to achieve 75% or more billable project work

Qualifications

Graduate

Additional Information

Excellent Communication Skills required.

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