Assistant Manager

4 weeks ago

chennai, India Accor Full time

Company Description

Located on Anna Salai Road, opposite Metro Station, ibis Chennai City Center - An Accor Brand is 20 minutes by metro to the Chennai Airport. The hotel features a well-equipped fitness center, ‘The Hub’ lobby level bar and ‘Spice It’, a multi-cuisine 24-hour restaurant with the longest breakfast from 4 AM to noon. The well-designed rooms feature high-speed free WiFi, LED TV, safe deposit, tea and coffee amenities along with a mini fridge. The bathrooms are well-fitted with health faucets and shower cubicles. Located next to the Gemini flyover, within a radius of 0.6 mi from the US Consulate, Apollo Hospital, Spencers Plaza & Express Avenue Mall, the hotel is an ideal destination for guests. The hotel also has a multi-cuisine restaurant. Guests can avail of a long breakfast from 4 AM until noon. It is a convenient base for travelers, being 1.2 mi away from one of the country's leading hospitals –Sankara Nethralaya and 3.1 mi away from Chennai Central and Egmore Railway Station. The nearest airport is Chennai Airport, 9.9 mi away.


Job Description

Department : Sales & Marketing

Designation : Assistant Manager Sales & Marketing

Reports To : Director of Sales

Prime Function:

Constantly investigate and assess market conditions and competition to determine effective and productive sales programs. Establish and maintain relationships with all the current and prospective customers. Update & upgrade knowledge and awareness of special events, conventions, business meetings and other opportunities in the market, which would help for the sales of the facilities provided by Novotel Pune. Design and execute sales plans and strategies for the assigned segments and responsible for increasing the sales and revenue. Plan & initiate action plan to approach and secure new business for the organization. Any matter which may effect the interests of the hotel should be brought to the attention of the Management.

Key Responsibilities:

Sales & Marketing Planning

Assist the Director of Sales, ADOS & Sales Manager in the development of the Strategic Sales Plan for the segments. Ensure to achieve objectives established in the Organization’s Strategic Plan. 

People Management

Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Pune. To ensure maximum cooperation, productivity, and guest service. Develop and maintain effective relationships with all the departments. Respond to queries by resolving issues in a timely and efficient manner. Ensure that the team has been trained for all safety provisions. Ensure that all personnel are kept well informed of department’s objectives and policies.

Motivate and develop team to ensure smooth functioning of the department and promote teamwork.

Financial Management

Identify optimal, cost effective use of the resources and educate the team on the same.

Operational Management

Identify prospects for sales deals within targeted markets of the assigned area segment and also prepare and conduct sales presentations for them. Ensure to report regularly to the Director of Sales on progress of the various activities, provide information about prospective customers, make forecasts and track current customer feedback. Submit monthly and weekly sales plan and market analysis (monthly) as well as daily sales/activity reports. Contribute to increase in business volume. Prepare annual sales goals, develop working plans to carry out goals, compare actual achievements against goal, periodically take necessary corrective action

Hygiene / Personal safety / Environment:

 Ensures that the workplace and storage areas remain clean and tidy Respects the instructions and safety guidelines for the equipment (s)he uses Applies the hotel's security regulations (in case of fire etc) Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc) and meets Novotel' ISO 14001 environmental commitments as applicable to the role, if the hotel is involved in the programme.

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