SAP CPI Analyst

SAP CPI Analyst

Job Overview:

Focused initially on specialist end user support and resolution of issues with SAP CPI evolving, as part of a dev ops structure, to support, develop and maintaining service.

With at least a B. Tech or higher in Computer Science, Software Engineering, or a related field, and at least 3 years of overall experience in a similar role within a global organization of which a minimum of 1 year is working with SAP CPI.

Based in our Bengaluru office on a 16x5 (1 PM - 10 PM & 9 PM - 6 AM) shift pattern with on call on a rotational Basis

Core Responsibilities:

• Providing L2 and L3 support for SAP CPI.
• Requirements, test and implement SAP CPI features focusing on minor changes and enhancements
• Collaborating with technical teams you will be part of all phases of support, software configuration, development, and implementation lifecycle.

Required Skills and Experience:

• Technical expertise in SAP CPI and integration, and an understanding on how SAP systems integrate with other technologies as well as business processes.
• Track record of operational support, Incident, Request, Change and Problem Management aligned with ITIL.
• Building and supporting integration flows (iFlows).
• Understanding of different message formats (XML, JSON, EDI, etc.).
• SAP CPI Web UI for building and configuring integration processes.
• Scripting for data transformations, message mapping, and complicated integration logic, plus Groovy and Java scripting for custom logic implementation within SAP CPI.
• API-based integration and experience with SAP API Management for monitoring, managing, and securing APIs.
• Data mapping and transformation techniques, including understanding of various mapping tools available.
• Experience on supporting integration of SAP systems (like S/4HANA, SAP ECC, SAP SuccessFactors, etc.) with various non-SAP systems using SAP CPI.
• Understanding of cloud-to-cloud and cloud-to-on-premise connectivity.
• Experience with Continuous Integration/Continuous Deployment (CI/CD) practices and tools (Azure DevOps / Git / GitFlow, Jenkins, Selenium, JMeter / Blaze Meter)

"Nice To Have" Skills and Experience:

• SAP Certified Development Associate - SAP CPI or other relevant SAP certifications
• Security protocols and standards (OAuth, SSL, SAML, etc.) relevant to integration scenarios
• Monitoring of integration flows, error handling, and issue resolution in SAP CPI.
• Analysing and optimising integration flows for better performance and efficiency.
• Experienced with development practices such as Waterfall, Agile
• Experienced working in a global, diverse and multicultural environment.

In Return:

At Arm, we want our people to Do Great Things. If you need support or an accommodation to Be Your Brilliant Self during the recruitment process, please email To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.

Accommodations at Arm

At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.

Hybrid Working at Arm

Arm's approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team's needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

Equal Opportunities at Arm

Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don't discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.