Senior Analyst, Performance Assessment

WHY CHOOSE US?

As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity.

Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.At the American Red Cross, your uniqueness can shineWHAT YOU NEED TO KNOW (Job Overview):The Senior Analyst, Performance Assessment leads the DCS program for performance assessment, including metrics, measurement and performance evaluation. This position operates in support of all pillar and core processes of Disaster Cycle Service (DCS).Drivers for this work include: Numbers of processes or events evaluated, number of metrics, number and requirements of grant-funded programs, and performance assessment capability and resources available in internal teams and the field.This position reports to the Director, Disaster Business OperationsThis position works closely with Disaster Cycle Services business process owners, program managers, and the Humanitarian Services Operations team to ensure comprehensive and coordinated performance assessment activities.WHERE YOUR CAREER IS A FORCE FOR GOOD

(Key Responsibilities):Facilitates the development of metrics and measures for DCS processes and programs and the collection and analysis of performance data. Supports interpretation of measurement tools.

Leads the design and development of data collection and data analysis processes to allow accurate real-time monitoring and improvement of DCS programs and processes.

Creates and supports performance and evaluation tools and systems for accurate, organized and complete metrics and performance information.

Supports DCS continuous improvement programs and processes by providing data collection, advanced statistical and qualitative analysis and reporting.

Produces and disseminates business intelligence. Synthesizes, prepares and communicates data, evaluations and reports.

Develops and supports volunteers who are the primary Red Cross workforce. Engages volunteers as equal team members with specific responsibilities as part of their work

Supports large-scale relief operations activities when required.

Leading program evaluation, research and/or progress monitoring projects that yield organizational changes.

Statistical modeling and high-level research tools.

Fluency with databases and data-gathering instruments (, surveys, observational rubrics, advanced information systems).

Experience developing and delivering presentations to senior leadership.

Experience with report writing and project management.

Ability for working well with volunteers, field staff, and executive management.

Ability to develop programs and processes that will be implemented across a large department network

Proven track record of collaboration, facilitation, and leadership.

Individual must be analytical, customer oriented, organized, and able to operate with an orientation toward strategic visioning.

Individual contributor with comprehensive knowledge in specific area. Ability to execute highly complex or specialized projects. Adapt precedent and may make significant departures from traditional approaches to develop solutions.Qualified candidates must be

authorized

to work in the United States. The American Red Cross does not sponsor employment visasThe salary range for this position is $95,$135,This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded.Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.WHAT YOU NEED TO SUCCEED (Minimum Qualifications):Education: Bachelor's degree in Business, Engineering or related field required. Six sigma certification preferred.Experience: Minimum 7 years of related experience or equivalent combination of education and related experience required.Management Experience: N/ASkills & Abilities: High level of understanding of the organization’s business systems and processes as well as industry-wide requirements. Must demonstrate expertise in strategic planning, tactical execution, project management, process management and business systems requirements definition. Must understand technical problems and solutions in relation to the current, as well as the future business environment. Microsoft Office Suite. Database Applications. Ability to work on a team.Travel: Some travel may be required.*Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for sustained periods of time. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.DISCLAIMER:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):This position requires familiarity with the following specific areas of knowledge:·Power BI expertise in building visual data design.·Business process management,·SharePoint,·Red Cross programs and procedures.·Emergency management practices.·SQL & other data bases·Non-Profit experienceBENEFITS FOR YOU:We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.• Medical, Dental Vision plans• Health Spending Accounts & Flexible Spending Accounts• PTO + Holidays• 401K with 5% match• Paid Family Leave• Employee Assistance• Disability and Insurance: Short + Long Term• Service Awards and recognition

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