Current jobs related to Information Technology Manager - bangalore - Observe.AI
-
Head of Information Technology
1 week ago
bangalore, India HyLytView Full timeCompany DescriptionHyLyt is a knowledge management mobile application designed to make work time more productive by providing access control for personal and business content on one secure platform. The app is available on Android, IOS, and web platforms, allowing users to save, manage, and share data from multiple sources across electronic devices. HyLyt...
-
Head of Information Technology
1 week ago
bangalore, India HyLytView Full timeCompany Description HyLyt is a knowledge management mobile application designed to make work time more productive by providing access control for personal and business content on one secure platform. The app is available on Android, IOS, and web platforms, allowing users to save, manage, and share data from multiple sources across electronic devices. HyLyt...
-
Head of Information Technology
1 week ago
bangalore, India HyLytView Full timeCompany Description HyLyt is a knowledge management mobile application designed to make work time more productive by providing access control for personal and business content on one secure platform. The app is available on Android, IOS, and web platforms, allowing users to save, manage, and share data from multiple sources across electronic devices. HyLyt...
-
Head of Information Technology
1 week ago
Bangalore, India HyLytView Full timeCompany Description HyLyt is a knowledge management mobile application designed to make work time more productive by providing access control for personal and business content on one secure platform. The app is available on Android, IOS, and web platforms, allowing users to save, manage, and share data from multiple sources across electronic devices. HyLyt...
-
Information Technology Manager
2 months ago
bangalore, India 2GETHR HUB PRIVATE LIMITED Full timeAbout 2gethr : More than a co-working delight, 2gethr is the tale of creating a space for individuals & companies to chase their dreams & make them happen. 2gethr has to offer a combination of three elements—home, work & leisure. What we wanted from our space was to stir emotions within our members & employees; to become an emblem of dream starter. Our...
-
Information Technology Manager
2 months ago
bangalore, India 2GETHR HUB PRIVATE LIMITED Full timeAbout 2gethr : More than a co-working delight, 2gethr is the tale of creating a space for individuals & companies to chase their dreams & make them happen. 2gethr has to offer a combination of three elements—home, work & leisure. What we wanted from our space was to stir emotions within our members & employees; to become an emblem of dream starter. Our...
-
Information Technology Administrator
1 month ago
Bangalore, Karnataka, India Hiresquad Resources Full timeHiring for Bangalore - Remote/ Hybrid Opportunity. Immediate Joiners Only. IT Administrator Azure/ ISO/ Laptop Administration. Experience Range : 6- 10 yrs. Qualification : Bachelor's degree in information technology, Computer Science, or a related field.We are seeking a highly skilled Information Technology Administrator with a minimum of 6-10 years of...
-
Information Technology Administrator
1 month ago
Bangalore, India Hiresquad Resources Full timeHiring for Bangalore - Remote/ Hybrid Opportunity. Immediate Joiners Only. IT Administrator Azure/ ISO/ Laptop Administration. Experience Range : 6- 10 yrs. Qualification : Bachelor's degree in information technology, Computer Science, or a related field. We are seeking a highly skilled Information Technology Administrator with a minimum of 6-10 years...
-
Information Technology Manager
2 months ago
bangalore, India Razorpay Full timeSummary : The IT Manager - Operations is responsible for overseeing the daily operations of the IT infrastructure, ensuring that the IT systems and services are reliable, efficient, and secure. This role involves managing IT infrastructure, coordinating with other departments, handling escalations and implementing best practices for IT operations. Key...
-
Information Technology Manager
2 months ago
bangalore, India Razorpay Full timeSummary : The IT Manager - Operations is responsible for overseeing the daily operations of the IT infrastructure, ensuring that the IT systems and services are reliable, efficient, and secure. Thisrole involves managing IT infrastructure, coordinating with other departments, handling escalations and implementing best practices for IT operations.Key...
-
Senior Manager
4 weeks ago
bangalore, India Navi Full timeAbout Navi Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated...
-
Senior Manager
2 days ago
bangalore, India Navi Full timeAbout Navi Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is...
-
Senior manager
4 weeks ago
Bangalore, India Navi Full timeAbout Navi Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is...
-
Senior Information Technology Support Engineer
6 hours ago
bangalore, India Spearhead Technology Full timeStrictly an Onsite and US/Rotational shift role Role: Senior IT Support Engineer Job Type : Full Time Location: Bengaluru (ONSITE) Shift: US/Rotational Job Summary: Spearhead Technology is looking for a seasoned Senior IT Support Executive with 5-7 years of experience to join our team. The ideal candidate will be responsible for the configuration,...
-
Senior information technology support engineer
4 hours ago
Bangalore, India Spearhead Technology Full timeStrictly an Onsite and US/Rotational shift role Role: Senior IT Support Engineer Job Type : Full Time Location: Bengaluru (ONSITE) Shift: US/Rotational Job Summary: Spearhead Technology is looking for a seasoned Senior IT Support Executive with 5-7 years of experience to join our team. The ideal candidate will be responsible for the...
-
bangalore, India Spearhead Technology Full timeStrictly an Onsite and US/Rotational shift role Role: Senior IT Support Engineer Job Type : Full Time Location: Bengaluru (ONSITE) Shift: US/Rotational Job Summary: Spearhead Technology is looking for a seasoned Senior IT Support Executive with 5-7 years of experience to join our team. The ideal candidate will be responsible for the configuration,...
-
Senior Manager
7 days ago
bangalore, India Navi Full timeAbout NaviNavi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated...
-
Senior Manager
4 days ago
bangalore, India Navi Full timeAbout NaviNavi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated...
-
Senior Manager
5 months ago
bangalore, India Navi Full timeAbout NaviNavi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated...
-
Senior Information Technology Support Engineer
3 hours ago
bangalore, India Spearhead Technology Full timeStrictly an Onsite and US/Rotational shift roleRole: Senior IT Support EngineerJob Type : Full TimeLocation: Bengaluru (ONSITE)Shift: US/RotationalJob Summary: Spearhead Technology is looking for a seasoned Senior IT Support Executive with 5-7 years of experience to join our team. The ideal candidate will be responsible for the configuration, maintenance,...
Information Technology Manager
2 months ago
Observe.AI is the fastest way to boost contact center performance with live conversation intelligence. Built on the most accurate AI engine in the industry, Observe.AI uncovers insights from 100% of customer interactions and maximizes frontline team performance through coaching and end-to-end workflow automation. With Observe.AI , companies can act faster with real-time insights and guidance to improve performance, from more sales to higher retention.
Observe.AI is trusted by hundreds of customers and partners, including Pearson, Accolade, Group 1 Automotive, Southeast Trans, and Public Storage. Raised our $125 million Series C led by Softbank Vision Fund 2 with participation from Zoom Video Communications, Inc., brings our total funding to date to $213M, with investments from Menlo Ventures, Next47, NGP Capital, Emergent Ventures, Scale Ventures, Nexus Ventures, and Y-Combinator. For more information, visit .
What you’ll do day to day:
Manage and automate IT System Admin functions for a seamless employee experience.
Provide fast and effective technical assistance, supporting systems configuration, troubleshooting, and maintenance.
Guide employees both remotely and in person through the resolution of hardware and software issues.
Prioritise customer satisfaction in all interactions and escalate unresolved issues when necessary.
Respond to IT inquiries via multiple channels (email, chat, phone, in person).
Support hardware and software troubleshooting and ensure follow-up with users for optimal service delivery.
Communicate user feedback and system issues to internal teams for continuous improvement.
Oversee vendor management, including relationships with external IT vendors, hardware procurement, software licensing, and service agreements.
What you’ll bring to the role:
Operating Systems Expertise:
Proficiency in MacOS and Windows operating systems, including installation, configuration, and troubleshooting.
Familiarity with Linux or other Unix-based systems.
Mobile Device Management (MDM) Tools:
Experience with Mobile Device Management (MDM) tools such as Jamf, Microsoft Intune, or AirWatch for managing and securing corporate devices across different platforms.
System Administration & Networking:
Strong understanding of IT system administration, including setting up and maintaining servers, user accounts, and permissions.
Experience with networking protocols, firewalls, and VPNs.
Ticketing & IT Service Management (ITSM) Tools:
Experience with ticketing tools like Jira Service Management, Zendesk, or similar platforms.
Ability to create and optimize IT workflows within these tools.
Troubleshooting & Problem Solving:
Hands-on experience troubleshooting hardware issues (e.g., laptops, desktops, peripherals).
Expertise in software troubleshooting for common enterprise applications and systems (e.g., Microsoft Office 365, Zoom, VPN tools).
Automation & Scripting:
Experience with automation of IT tasks using scripting languages such as Python, PowerShell, Bash, or JSON-based scripts for workflow and system automation.
Understanding of process optimization through automation, especially within IT operations.
Cloud & Virtualisation:
Familiarity with cloud platforms such as AWS, Azure, or Google Cloud Platform.
Security and Compliance:
Awareness of IT security principles and best practices, including data protection, encryption, and multi-factor authentication (MFA).
Knowledge of compliance frameworks like GDPR, ISO 27001, or SOC 2.
Okta:
Experience with Okta for identity management and access control.
Compensation, Benefits and Perks
Excellent medical insurance options and free online doctor consultations
Yearly privilege and sick leaves as per Karnataka S&E Act
Generous holidays (National and Festive) recognition and parental leave policies
Learning & Development fund to support your continuous learning journey and professional development
Fun events to build culture across the organization
Flexible benefit plans for tax exemptions (i.e. Meal card, PF, etc.)
Our Commitment to Inclusion and Belonging
Observe.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
We welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply.
If you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit .
