Business Analyst II, Work Allocation and Efficiency, Prime Video
2 days ago
DESCRIPTION:
Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching?
Prime Video DigiFlex Operations (PVGO) is a team that relentlessly works with partners and is responsible for ingesting content using both partner facing and internal technologies. We obsess over ensuring that every search, discovery and playback interaction with Prime Video (PV) is device agnostic, defect free and results in a high engagement experience for Customers. We collaborate with stakeholders across Prime Video to define, refine and uphold PV's Customer experience, Quality bar and metrics. PVGO plays an essential role at Prime Video, ensuring that the content that powers our vision to be the premier source of global entertainment, is complete and correct.
We are a group of entertainment enthusiasts based out of Chennai, Costa Rica and Madrid; passionate about ensuring all our customers around the globe have access to the content they need, when they need it. We work closely with industry professionals, program and technology teams to ensure world-class coverage of key entertainment content, and proactively address content gaps before our customers notice them. We are looking for an analytical and results-oriented Business Analyst to help shape the future of DigiFlex Operations. This is an exciting time to join, as we scale our coverage of international content, while maintaining a high bar for timeliness and quality.
As a Business Analyst, you will help develop analytic solutions to drive deep dives, provide insights into the health and state of the variable operations and measure ops efficiency. You will transform data into actionable business information, and will make it readily accessible to stakeholders worldwide. You will own creation and management of large datasets, reports, dashboards and data pipelines. You will interact with internal program, product owners and technical teams to gather requirements, structure scalable and data-oriented solutions, and gain a deep understanding of key datasets. You will design, implement and drive adoption of new analytic technologies and solutions and promote industry standard best practices. You will be responsible to tune query performance against large and complex data sets. You will help translate analytic insights into concrete, actionable recommendations for business or product improvement. If this sounds exciting to you, please read on.
Key job responsibilities
An ideal candidate for this role will be someone, who can:
- Work on data management processes such as accessing raw data feeds, building queries and macros, writing VBA code, organizing data and designing reports that present status-at-a-glance visualization for business performance.
- Retrieve and analyzing large sets of data using Excel, SQL, and other data management systems.
- Design and implementing reporting solutions to enable stakeholders to manage the business and make effective decisions.
- Take ownership of reporting processes to ensure that each report is accurate and timely with a high degree of customer focus in resolving data discrepancies.
- Build and managing related key performance indicators (KPIs) to measure, control, and benchmark reporting processes.
- Monitor existent metrics, building new metrics, and partnering with internal teams to identify process and system improvement opportunities.
- Support cross-functional teams on the day-to-day execution of the existent program implementation.
BASIC QUALIFICATIONS:
- 3+ years of tax, finance or a related analytical field experience
- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
- 3+ years of business or financial analysis experience
- Bachelor's degree or equivalent
- Experience defining requirements and using data and metrics to draw business insights
- Experience with Excel
- Experience with SQL
- Experience making business recommendations and influencing stakeholders
PREFERRED QUALIFICATIONS:
- - Ability to navigate through ambiguity and build models based on 'what if' scenarios
- - Ability to handle changing priorities
- - Advanced skills in statistical & data analysis
- - Strong verbal and written communication & data presentation skills, including an ability to effectively communicate with both business and technical teams.
- - Analytical and quantitative skills; an ability to use data and metrics to back up assumptions, develop business cases, and complete root cause analyses.
- - Strong Bias for Action; ability to meet tight deadlines, prioritize workloads in a fast paced environment.
- - Ability to develop new ideas and creative solutions for measuring complex business processes in an intuitive way.
- - Experience of working on share-point. Creating share point workflows using forms and building dashboard based on using share-point data.
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