
Customer Experiance Manager
7 days ago
Company Description
Welcome to ELGEN KIA Bokaro, the authorized dealer for Sales & Service of Kia India. Visit us to book a test drive and experience our exceptional customer service.
Role Description
This is a full-time on-site role for a Customer Experience Manager at ELGEN KIA in Bokaro. The Customer Experience Manager will be responsible for ensuring customer satisfaction, managing accounts, and maintaining high levels of customer service on a day-to-day basis.
Qualifications
- Customer Satisfaction and Customer Service skills
- Analytical Skills for data interpretation and problem-solving
- Strong Communication skills for effective interaction with customers and team members
- Experience in Account Management and handling customer relationships
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Relevant experience in the automotive industry is a plus
- Bachelor's degree in Business Administration or related field
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