Executive

Found in: Whatjobs IN C2 - 2 weeks ago


pune, India BirlaSoft Full time

Job Description:

Opportunity for UC (Voice & Video). Hands-on experience on Cisco UC solutions and excellent interpersonal and communication skills in a customer facing environment. 

Candidates with CCNP Collaboration certification would be preferred.
In this role you will primarily be responsible for the administration of the following applications / areas and more.

•CUCM

•Cisco IM & P with MRA

•Cisco Unity Connection

•Cisco WebEx

•Voice Gateways, good knowledge on MGCP/SIP/H.323

•Experience on billing applications and its integration with CUCM

•Good to have exposure to UCCX, recording solutions

•Understanding of VM Ware / Cisco UCS deployments

•Documentation and Reports

•Handling escalations

•Able to work independently with minimal supervisions

•Knowledge and understanding of basic networking principles and administration (Routing & Switching)

•Candidate with understanding / working experience of Video (Expressways, CMS, TMS) domain would be preferred

•Understanding of Firewalls would be an added advantage

It is highly desirable that candidates have:

•Skill in using analytics, logic and reasoning to troubleshoot issues and find the best solutions to overcome challenges

•Demonstrated ability to manage multiple tasks with conflicting priorities

•Operational experience in managing/maintaining network environments within a managed service environment

•Excellent English written and verbal communication skills with specific focus on technical and operational documentation

Requirement:- UnifiedCommunications

Experience:- 2-3 Years



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