Manager - Medical Services (Medical Superintendent)

7 days ago

Bengaluru, India Cytecare Hospital Full time

Key Responsibilities:

Clinical Governance & Patient Care

  • Ensure delivery of safe, ethical, evidence-based, and patient-centric care across all departments.
  • Coordinate with HODs and clinical leaders to standardize care protocols and clinical audits.
  • Monitor clinical outcomes and patient safety indicators (e.g., mortality, infection rates, near-miss events).
  • Lead morbidity and mortality meetings and oversee clinical reviews.

Hospital Administration

  • Supervise day-to-day operations of medical and paramedical departments.
  • Ensure optimal resource utilization, including beds, ICU, diagnostics, and operation theatres.
  • Facilitate medical staff scheduling, leave planning, and contingency planning.
  • Ensure coordination between clinical and non-clinical departments (nursing, pharmacy, diagnostics, etc.)

Regulatory Compliance & Accreditation

  • Ensure compliance with the Clinical Establishments Act, MCI/NMC guidelines, Biomedical Waste Rules, PCPNDT, and local health laws.
  • Lead the hospital's efforts for NABH, NABL, and other quality accreditations.
  • Ensure maintenance of statutory records, licenses, and certifications.

Medical Staff Management

  • Supervise medical workforce credentialing, privileging, and performance evaluation.
  • Facilitate recruitment, onboarding, and mentoring of doctors and consultants.
  • Address grievances and disciplinary issues related to clinical staff.
  • Organize Continuing Medical Education (CME), training, and skill development programs.

Liaison & Representation

  • Act as the hospital's medical spokesperson when needed.
  • Interface with government authorities, medico-legal entities, insurance TPAs, and other healthcare providers.
  • Handle medico-legal cases and coordinate with legal teams as required.

Key Competencies:

  • Leadership & people management
  • Decision-making under pressure
  • Strategic thinking and operational execution
  • Knowledge of healthcare regulations and hospital accreditation
  • Excellent communication and conflict-resolution skills

Educational Qualification:

  • MBBS with MD (Hospital Administration) or MHA or MBA in Hospital Management
  • A minimum of 3 years experience in handling Medical Services is a must
  • Should be able to commute or relocate to the location(Yelahanka, Bangalore)
  • Should be able to join within 30 days

Job Type: Full-time

Pay: ₹1,200, ₹1,800,000.00 per year

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Leave encashment
  • Provident Fund

Ability to commute/relocate:

  • Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Current CTC
  • Expected CTC
  • Notice Period

Education:

  • Master's (Required)

Experience:

  • Medical administration: 3 years (Required)

Language:

  • English, Kannada, Hindi (Preferred)

License/Certification:

  • KMC / NMC registration (Required)

Work Location: In person

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