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Credit Card Payments

2 months ago

tamil nadu, India Deloitte Full time
Job Summary:
Looking for immediate joiners with 8+ years of experience.
Location - Chennai
The credit card payments IT business analyst is responsible for working with the bank’s business and IT teams to deliver solutions for credit card processing and operations. He/she will gather, analyze, and document business and technical requirements, design and test solutions, and coordinate with stakeholders and vendors to ensure successful implementation and support.
Key Duties and Responsibilities:
Elicit and document business and technical requirements for credit card related projects and enhancements using various techniques.
Translate business requirements into functional and non-functional specifications, data models, process flows, user stories, etc.
Work with the IT teams and vendors to design, develop, test, and deploy solutions that meet the business needs and comply with the industry standards and regulations
Conduct quality assurance and user acceptance testing for the credit card systems and applications, and report and resolve any defects or issues
Provide training and support to the end-users and troubleshoot any problems or queries related to the credit card processing and operations
Manage and monitor the credit card systems and applications performance, availability, and security, and escalate any incidents or risks as needed
Communicate and collaborate with the business and IT teams, vendors, and other stakeholders to ensure the alignment and delivery of the credit card solutions
Stay updated with the latest trends and best practices in the credit card industry and recommend changes or improvements as needed. Proficient in SQL, Excel, and data analysis tools
Experience in working with credit card processing platforms and vendors such as Visa, Mastercard, American Express, etc.
Excellent communication, presentation, and interpersonal skills
Ability to work independently and as part of a team
Detail-oriented, analytical, and problem-solving skills
How you’ll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing
business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Centre.