Primus Global
2 weeks ago
Job Description :
- Serve in consultant role during implementation to both assure minimal disruption and to streamline internal and external processes.
- Analyze customers' business requirements and develop innovative and effective solutions to the challenges they face.
- Bring industry knowledge, world-class capabilities, innovation, and cutting-edge technology to our clients along the middleware tech to help them improve their performance.
- Experience on solutioning and supporting Middleware Tech and Integrations project (must have). Preferred Middleware stack exposure Boomi/Apache Nifi/Globalscape/Informatica.
- Provide coordination with IT to establish data interface options with customers, including establishing data specs and evaluating data sets.
- Past Experience in support engagements on Middleware platforms. `Experience in Managed services support engagement with ITSM process.
- Collaborate with offshore team to design, develop and configure the product to customer specifications.
- At times, handle multiple projects in parallel for different customers in different regions and time zones.
- Serve as customer representative ensuring that customer's needs and requirements are communicated to all departments supporting the customer to ensure successful implementation.
- Establish and drive customers to meet established system go-live dates.
- Collaborate closely with the technical team and customer's systems and IT team in connection with design, solution and implementations.
- Appropriately record project activities, accurately track, and concisely report project statuses, and manage projects within the defined model.
- Oversee hand-off to account management upon completion of the implementation project.
Minimum Qualifications :
Graduate :
1. Experience on solutioning and supporting Middleware Tech and Integrations project (must have) . Preferred Middleware stack exposure Boomi/Apache Overall 12-15 yrs and Min 4-5 yrs of exp on Middleware and integration projects as a tech Leader.
3. Experience in Managed services support engagement with ITSM process.
Preferred Qualifications/ Skills :
- Experience on solutioning and supporting Middleware Tech and Integrations project (must have)
- Preferred Middleware stack exposure Boomi/Apache Nifi/Globalscape/Informatica
(ref:hirist.tech)-
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