Application Support Engineer

5 days ago

bangalore, India Saint-Gobain Full time
Saint-Gobain is a French multinational corporation, founded in 1665 in Paris and headquartered on the outskirts of Paris at La Défense and in Courbevoie. Originally a mirror manufacturer, it now also produces a variety of construction and high-performance materials. The group operates in 67 countries worldwide. Saint-Gobain established its presence in India by acquiring a majority stake in
Grindwell Norton in 1996, and thereafter went on to consolidate and strengthen its presence within the country. The Group has adopted a systematic focus in launching its individual businesses in India and currently operates in two business sectors: Innovative Materials and Construction Products. Within these sectors, a variety of products are manufactured. Grindwell Norton Ltd. (GNO) came into being when a technical collaboration in 1967 between Grindwell and the then world leader in abrasives – Norton Company, USA, grew into a financial collaboration in 1971. In 1990, Saint-Gobain acquired Norton Company, USA, worldwide, and six years later, GNO became the first majority-owned subsidiary of Saint-Gobain in India. It has seven manufacturing sites (Ambernath near Mumbai, Mora near Mumbai, Nagpur, Bangalore, Tirupati, Himachal Pradesh and Halol near Vadodara). The company manufactures Abrasives, High Performance Plastics, Performance Ceramics & Refractories, Silicon Carbide, Technical Fabrics, Glass Fibre Reinforcement Grid, offers a wide range of Project Engineering Services to Saint-Gobain companies in India and Internationally and houses the Group’s IT Development Centre (INDEC).
Saint-Gobain Performance Plastics is the world's leading producer of engineered, high-performance polymer products, serving virtually every major industry across the globe. Saint-Gobain Performance Plastics businesses support these key industries in bringing advanced technology polymer products and using them in the most demanding applications. Backed by a proud heritage of product innovation, technological expertise and market leadership, Saint-Gobain Performance Plastics is dedicated to working with its customers to solve today's application issues and the challenges that lie ahead.Saint-Gobain
Omniseals solutions
Omniseal Solutions is a global engineering leader with over 65 years of historical legacy, relentlessly dedicated to the design and manufacture of precision sealing and wear control solutions that protect critical applications in the most demanding environments, and passionately driven to push Beyond the Boundaries of Possible.
Can visit to this link: Title : Application Engineer(Internal Support)
Qualification: B.E/B.Tech in Mechanical Engineering
Years of Exp : 3-6 Relevant Years
Looking for candidates who have in-depth technical knowledge along with costing, quotation, proposal, application, techno commercial and design area.
KEY RESPONSIBILITIES
Maintain in-depth technical knowledge of Omniseal's products and their applications.
Analyze customer RFQs and leverage your design and material expertise to identify the most appropriate seal design.
Directly communicate with customer, if necessary to gather technical information to prepare the quote.
Produce clear, detailed, and accurate technical proposals.
Leverage costing knowledge to create competitive quotes.
Negotiate and meet deadlines for quote submissions.
Collaborate with engineering and production teams to ensure technical & manufacturing feasibility of the quoted designs and timelines for production.
Source products or components by floating RFQs and negotiating price and lead times with internal plants or external vendors to meet customer requirements and secure orders.
Effectively communicate with customers in a timely manner to address inquiries and gather feedback.
Proficiently use CRM tools & Maintain accurate records of quotes, customer interactions, and other relevant data.
OTHER SUPPORTING ACTIVITIES
Generate insightful reports analyzing key performance metrics to drive informed decision-making.
Manage new development projects by coordinating with various stakeholders, ensuring successful project execution.
COORDINATION WITH OTHER DEPARTMENTS
Internal – Finance, Application Engineering local and global, Customer service, Manufacturing, R&D, Global Market development & Ex-Im Team.
External – Existing and Prospective Customers
SKILLS
Functional
Costing & Pricing: Analyze production costs, overhead, and develop competitive pricing strategies.
Technical Expertise: Possess deep understanding of product capabilities and applications.
Proposal Development: Skilled at crafting clear, techno-commercial proposals based on customer needs.
Value Selling: Ability to demonstrate product value and customer benefits.
Collaboration: Proven experience working effectively in cross-functional teams.
Proficient in latest MS-Office tools, CRM systems & Web-based tools.
Proficiency in Salesforce & SolidWorks is added advantage.
Behavioral
Communication (Written & Verbal): Ability to clearly explain technical concepts to both internal and external audiences.
Customer Focus: A strong desire to understand customer needs and provide solutions that meet their requirements.
Teamwork: Ability to collaborate effectively with engineering, production, and other teams to ensure project success
Problem-Solving and Negotiation: Skilled at identifying issues, analyzing options, and negotiating win-win solutions with customers and vendors.
Organization and Time Management: Ability to prioritize tasks, manage deadlines, and maintain accurate records.
Positive Response to Challenging Situations: Maintains a calm and collected demeanor when faced with obstacles and uses them as opportunities to learn and improve.

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