R&D Escalations Engineer

3 weeks ago


Delhi, India Tufin Full time

Tufin, the leader in Network Security Policy Orchestration, allows enterprises to streamline the management of security policies across complex, heterogeneous environments. Serving over 2,000 customers, Tufin’s network security automation enables enterprises to implement changes in minutes with proactive risk analysis and continuous policy compliance. Role Description & Responsibilities As theEscalation Engineer, you will use your well-honed troubleshooting skills to resolve customer issues that were escalated to R& D by the Technical Support/Services organization. Analyze, diagnose, debug and solve complex issues customers sometimes experience while using our products Take ownership of escalations and effectively drive the issue to a timely resolution, both offline or via online sessions with customers Create and implement any necessary diagnostic tools, patches, and fixes Develop a working solution based on the root cause you discover, or escalate to R& D teams Act as the technical focal point for coordinating with the R& D teams helping you resolve the customer issue Identify patterns in escalated customer issues, and then design and implement solutions for our customers Provide feedback to R& D regarding common escalated issues and work together with R& D to devise permanent solutions, such as product hot fixes or changes to the design of the product Train Technical Support engineers to help them resolve support cases more efficiently Requirements: At least 1 year of previous experience as software/Automation developer, coding in java / C++ Knowledge with Linux Excellent troubleshooting skills Excellent verbal and written communication skills (including technical writing) Previous experience in technical support, QA, customer facing position – an advantage Ability to communicate effectively, responsibly and respectfully with customers



  • Delhi, India Reckitt Full time

    Job Description : Key Skills: Lead and oversee the research and development work of product to drive innovation and achieve strategic objectives. Good technical understanding, quick learner, good communication & learning attitude Develop and implement strategies, ensuring alignment with organizational goals. Manage the full R& D lifecycle from Ideation to...


  • delhi, India Tejas Networks Full time

    About Tejas Networks:Tejas Networks is an R&D-driven organization focused on being at the forefront of technological advancements in the field of telecommunications. With an R&D team comprising of more than 50% of the organization strength, we have continued to invest in the development of new product capabilities. Our products span across carrier-grade...


  • Delhi, India Tejas Networks Full time

    About Tejas Networks:Tejas Networks is an R&D-driven organization focused on being at the forefront of technological advancements in the field of telecommunications. With an R&D team comprising of more than 50% of the organization strength, we have continued to invest in the development of new product capabilities. Our products span across carrier-grade...

  • R&D Head

    4 hours ago


    delhi, India Molygraph Lubricants Full time

    Position Summary:We are seeking a dynamic and experienced Head of Research and Development for our Metal Working Fluids division. The successful candidate will lead our efforts in developing new products and refining existing solutions to enhance performance and sustainability. This role requires a blend of technical expertise, leadership skills, and a...

  • R&D Head

    4 hours ago


    Delhi, India Molygraph Lubricants Full time

    Position Summary:We are seeking a dynamic and experienced Head of Research and Development for our Metal Working Fluids division. The successful candidate will lead our efforts in developing new products and refining existing solutions to enhance performance and sustainability. This role requires a blend of technical expertise, leadership skills, and a...

  • R&D FPGA Designer

    2 weeks ago


    delhi, India Nippon Data Systems Ltd. Full time

    R&D FPGA Designer at Nippon Data!Location: GurugramJob Description:As an FPGA Designer, you will play a pivotal role in defining and developing complex FPGA designs. Working in a dynamic and collaborative environment, you will collaborate closely with R&D Project Managers, Product Architects, Solution Teams, Software Qualification, and Software Engineers to...


  • Delhi, India Synopsys Inc Full time

    Senior Staff R & D EngineerJob DescriptionWe are developing next generation Platform Architect tool to design and explore SoC Architecture, Analysis and Optimization for Performance and Power. The tool provides integrated graphical environment and is developed in an Object-Oriented way with C++ and GUI frontend as Qt. As a senior member of the R&D team of...

  • Data Science

    3 weeks ago


    delhi, India Tejas Networks Full time

    About Tejas NetworksT ejas Networks is an R&D-driven organization focused on being at the forefront of technological advancements in the field of telecommunications. With an R&D team comprising more than 50% of the organization's strength, we have continued to invest in the development of new product capabilities. Our products include carrier-grade optical...


  • Delhi, India Synopsys Inc Full time

    Senior Staff R & D EngineerJob DescriptionWe are developing next generation Platform Architect tool to design and explore SoC Architecture, Analysis and Optimization for Performance and Power. The tool provides integrated graphical environment and is developed in an Object-Oriented way with C++ and GUI frontend as Qt. As a senior member of the R&D team of...


  • delhi, India Tejas Networks Full time

    About Tejas NetworksTejas Networks is an R&D-driven organization focused on being at the forefront of technological advancements in the field of telecommunications. With an R&D team comprising of more than 50% of the organization strength, we have continued to invest in the development of new product capabilities. Our products include carrier-grade optical...


  • Delhi, India Agratas Full time

    MAIN PURPOSEThe R&D Facility Manager will actively participate as a member of a dynamic research team focused on the design, delivery and control of core processes and associated equipment throughout the development and industrialisation of current and future generations of battery materials. Under the guidance of the Global Head of R&D, with support from...


  • Delhi, India Jio Full time

    We at Jio are hiring for Security R& D and Innovation Navi MumbaiIdeal RequirementsEducation Qualification : BE/B.Tech/ME/M.Tech/MCA/MSExperience required : 10 20 yearsJob DescriptionLead the architecture, design, development, and implementation of applications / products in the cybersecurity domain.Provide technical leadership and guidance to a team of...


  • new delhi, India Michael Page Full time

    Leadership position to lead R&D for one or more product lines Great organisation culture About Our Client Our client is a global leader in the medical devices and equipment industry with R&D capabilities spanning across multiple Tech Centres around the globe. Job Description The core scope of the role is scaling existing competencies...

  • R&D FPGA Designer

    2 weeks ago


    Delhi NCR/Gurgaon/Gurugram, India AJ Consulting Full time

    Title : R&D FPGA Designer Job Location : Gurgaon Education : B.TECH / MTECH Experience : 5 + yrs CTC : upto 35 lac Permanent Payroll : Nippon Data Systems Ltd NIPPON DATA SYSTEMS LIMITED is a provider of IT enabled business solutions which provide our clients competitive business advantage. We partner with our customers to deliver business solutions to...

  • Component Engineer

    4 days ago


    Delhi, India Iskraemeco Full time

    Iskraemeco is urgently looking for experienced Component Engineer for Mysore, location. Interested candidates only with relevant years of experience are requested to send me your resume to CVs to be sent with a subject line " Resume for Component Engineer" . FRESHERS ARE REQUESTEDNOT TO SEND THEIR CVS AS THERE'S NO VACCANCY. Experience Range-3-6 years...

  • Component Engineer

    5 days ago


    Delhi, India Iskraemeco Full time

    Iskraemeco is urgently looking for experienced Component Engineer for Mysore, location.Interested candidates only with relevant years of experience are requested to send me your resume to CVs to be sent with a subject line "Resume for Component Engineer".FRESHERS ARE REQUESTED NOT TO SEND THEIR CVS AS THERE'S NO VACCANCY.Experience Range-3-6 yearsRequired...


  • Delhi, India Synopsys Inc Full time

    Responsibilities:Central product engineering role to liaison between R&D, Field engineering teams, along with product engineers within and other product teams.Test new product features through alpha and beta phases, identify and document usage scenarios, conduct Beta testing with interested customer counterparts and ensure successful deployment of new...


  • Delhi, India Iskraemeco Full time

    Iskraemeco is urgently looking for experienced Component Engineer for Mysore, location.Interested candidates only with relevant years of experience are requested to send me your resume to CVs to be sent with a subject line "Resume for Component Engineer".FRESHERS ARE REQUESTED NOT TO SEND THEIR CVS AS THERE'S NO VACCANCY.Experience Range-3-6 yearsRequired...


  • Delhi, India Trydan Tech Full time

    About Us:Trydan Tech is a pioneering EV battery manufacturer with a global presence, spanning the US and India. Committed to crafting high-power cells with unparalleled longevity and range, we are at the forefront of revolutionizing energy storage systems. Our mission extends beyond automobiles to encompass diverse electric applications, including aviation,...


  • Delhi, India Trydan Tech Full time

    About Us:Trydan Tech is a pioneering EV battery manufacturer with a global presence, spanning the US and India. Committed to crafting high-power cells with unparalleled longevity and range, we are at the forefront of revolutionizing energy storage systems. Our mission extends beyond automobiles to encompass diverse electric applications, including aviation,...