ERP Specialist

3 weeks ago

india Illa Full time
Job Description
1. ERP System Management:
·       Oversee the administration, configuration, and maintenance of the ERP system.
·       Ensure data integrity and system availability.
·       Monitor system performance and troubleshoot issues as needed.
·       Develop and implement system policies, procedures, and controls.

2.    User Support and Training:
·       Provide end-user support, troubleshooting issues, and resolving system-related queries.
·       Conduct training sessions to educate users on ERP system functionalities and best practices.
·       Develop user documentation and manuals to facilitate system understanding and utilization.
3.    Project Management:
·       Lead ERP implementation projects, including requirements gathering, system configuration, testing, and deployment.
·       Collaborate with project stakeholders to establish project timelines, deliverables, and resource requirements.
·       Monitor project progress, identify risks, and take corrective actions to ensure successful project completion.
4.    Operation Support:
·       Responsible for receiving Customers' inbound requests and checking the availability of space sqm based on each client contract.
·       Responsible for Customers' outbound orders daily and communicating the order issues with them.
·       Release the Inbound / Outbound orders on both system WMS and Delivery systems.
·       Communicate the Inbound / Outbound Orders with the Operation and delivery team.
·       Monitor the order Cycle end to end and ensure that all orders are delivered successfully.
5.    Inventory Management:
·       Monitor and maintain accurate inventory records within the WMS system.
·       Implement inventory control measures, including cycle counting, stock adjustments, and reconciliation.
·       Collaborate with Customers to optimize inventory levels and replenishment strategies.
6.    Performance Monitoring and Reporting:
·       Develop and maintain key performance indicators (KPIs) to monitor warehouse performance.
·       Generate regular reports on system utilization, inventory accuracy, order fulfillment metrics, and other relevant data.
·       Analyze data to identify trends, issues, and areas for improvement, and provide recommendations for operational enhancements.
7.    Operation Finance support.
·       Responsible for communicating the cash collection plan between customers and the finance team.
·       Generate the monthly breakdown for each customer and communicate the date with the finance team.
Requirements
  • Bachelor's degree in IT, Business Administration, or related field.
  • 2+ years of experience in ERP system administration and project management.
  • Proficiency in ERP systems (e.g., SAP, Oracle) and database management.
  • Strong communication and training skills.
  • Project management experience with the ability to lead ERP implementation projects.
  • Analytical mindset to interpret data and drive performance improvements.
  • Organizational and leadership abilities to manage teams and prioritize tasks effectively.
  • Understanding of warehouse operations and financial processes is a plus.

Benefits
  • Flexible Work Hours
  • Remote Work Policy
  • Personal & Family Medical Insurance Programs
  • Professional Development: Engage in continuous learning and development opportunities through our dedicated program.
  • Celebrations: Join us in celebrating birthdays, work anniversaries, and other milestones within our vibrant community.
  • Diverse and Inclusive Environment
  • Child and Pet friendly work spaces
  • Menstrual Work-from-Home Days
  • Leave and Bonuses: Benefit from flexible leave options for marriage, bereavement, and parental needs, along with associated bonuses.

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