International Customer Care Executive
3 days ago
we are hiring for a first-party collections process (c1b) for a renowned us bank. the role involves reaching out to customers with overdue payments, understanding their challenges, and helping them clear their outstanding dues in a professional and compliant manner. this is an on-site role based in thane, offering excellent earning opportunities through unlimited incentives and a stable career in banking collections.you will interact with us customers, follow pre-defined scripts and compliance guidelines, update account details accurately, and work toward achieving collection targets while maintaining high call quality standards. the process is supported by structured training, ongoing coaching, and performance-based growth opportunities.responsibilitiesmake outbound calls to us customers regarding overdue payments.understand customer situations and offer suitable payment solutions.follow all compliance, quality, and security guidelines of the banking process.maintain professionalism, empathy, and clarity during every interaction.document call outcomes and update customer account information accurately.meet monthly collection targets and call performance metrics.handle customer objections and queries confidently and politely.participate in training, coaching, and performance improvement sessions.collaborate with team leaders to improve productivity and call quality.requirementseducation: ssc or hsc (minimum qualification).experience:minimum 6 months of international bpo experience (voice process preferredcandidates with prior collections experience will be given preference.excellent verbal communication skills in englishcomfortable working in us shift timings.willing to work from the thane office (on-site role).able to work with rotational week-offs (two week-offs per week).strong customer-handling skills, patience, and ability to manage difficult conversations.basic computer navigation skills and the ability to update information accurately.benefitsunlimited incentives based on performance, offering high earning potential.training incentives up to 10,000 during the learning period.company-provided transport facilities centralized pick-up and drop service.opportunity to work for a renowned us banking process, ensuring long-term stability.structured training and continuous coaching for skill enhancement.growth opportunities within the collections and banking domain.supportive work environment with experienced team leaders and operations managers.medical and employee benefits as per company policy.Experience 1 - 3 Years No. of Openings 100 Education 12th Pass Role International Customer Care Executive Industry Type Call Centre / BPO / KPO / ITES / LPO Gender ( Male / Female ) Job Country India Type of Job Full Time (Night Shift) Work Location Type Work from Office
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Customer Care Executive
1 week ago
Thane, India Opticianguru Full timeWe are looking for an experienced and passionate Female Customer Care Executive to join our team. As a Customer Care Executive, you will provide exceptional customer service and ensure customer satisfaction. You will be the voice of our brand and provide excellent customer care support to our customers. Job Responsibilities: - Primary Interaction with the...
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Customer Care Executive
3 weeks ago
Thane, Mumbai City, Mumbai, India Deepak Kushal Kunder ( Proprietor of Vibrantzz Management Services) Full timeJob Description Customer Care Executive (International BPO) Work Location: Malad / Thane Salary Range: 17,000 45,000 About the Role We are hiring Customer Care Executive (International BPO) for voice-based customer support across International processes (US / UK / AUS). Candidates with strong communication skills and a customer-first mindset are encouraged...
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International Customer Care Executive
4 days ago
Thane, India Brownroof Consulting Services Full timewe are hiring for a first-party collections process (c1b) for a renowned us bank. the role involves reaching out to customers with overdue payments, understanding their challenges, and helping them clear their outstanding dues in a professional and compliant manner. this is an on-site role based in thane, offering excellent earning opportunities through...
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Customer Care Executive
1 week ago
Thane, India Career Choice Solution Full timeDesignation - Customer Care Executive Location - Vashi, Navi Mumbai Qualification - HSC or Graduate any. Key Skills - *Excellent verbal communication skills. *Previous experience in telemarketing or customer service is a plus. *Ability to work independently and as part of a team. *Basic computer skills *Goal-oriented and...
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Customer Care Executive
6 days ago
Thane, India A2Tech Consultants Full time**Designation: Customer Care Executive (CCE) E-Sales** **Location : Thane** **salary: Upto 20k** **Qualification: Graduate** **Fresher can also apply** Roles: - To make outgoing calls to Clients. - To inform them about IIFL Multi products and services. - Trying to convince them for 5Paisa Subscriptions Products (Marketing Associate) - To generate more...
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Customer Care Executive
4 weeks ago
Thane, MH, IN Allwyn Education Group Full timeDesignation - Customer Care Executive Domestic International Qualification - MIN HSC Passed Age limit - 19-35 yrs Shift Time - Fixed Day Shift Week Off - Rotational Sunday Fixed Experience - Fresher Experience both can apply Salary- 14k to 22k In-Hand PF Incentives ROLES RESPONSIBILITIES Handle customer calls in a professional and efficient manner Address...
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Customer Care Executive
2 days ago
Thane, India Lavasya Solutions Full timeCompany: Teleperformance; Hexaware Both International and Domestic process available Both Voice and Chat process available Job Profile and Roles: 1. Customer Support Executive: Resolve customer queries 2. Technical Support Executive: Resolve customer queries Location: Thane, Malad, Bhayander, Aspee, Navi Mumbai **Salary**: monthly 18,000 to 33,000...
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Customer Care Executive
2 weeks ago
Thane, India HIRD SERVICES PVT. LTD. Full time#Hiring for customer support Executive Join our team at as a Customer support Executive ! If you have top-notch English skills and a passion for customer service, we want to hear from you. Roles: - Voice-based Customer Support (International Voice Process) - Assist with order tracking, product info, returns, payments, delivery inquiries, and feedback -...
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Customer Care Executive
4 days ago
Thane, India a2techfirm Full time**Require Customer Care Officer for KOTAK BANK, Thane** Age upto 30 Years **Job Role** To Attend the inbound calls of customers in both Retail Liabilities& Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality...
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Customer Care Executive
1 week ago
Thane, India Alnas Group Full timehiring for amazon customer care service (US based ) - Night shift (any 9 hrs shifts) - 5 days working 2 rotational off - Salary upto 23k and performance incentive upto 2750 - immediate joiner will get 20k bonus - location Airoli - pickup and drop facility provided **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per...
