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Operations Engineer
4 weeks ago
Qualification : B.E/B.Tech/M.E/M.Tech/BCA/MCA/B.Sc/M.Sc
Year of experience – 5 to 6 years
Availability - Immediate
Technical Skills :
• Experience in Providing Application Support hosted on wide variety of Server Platforms that include Unix/AIX, Linux, Windows, etc.
• Experience in Providing Application Support hosted on Middleware Platforms (WebSphere, WebLogic, JBOSS, Tibco V5 and V6, ForgeRock OpenDJ etc.)
• Knowledge in Platforms & systems across Databases (UDB/DB2 and Oracle)
• Good Scripting knowledge (Shell scripting...)
• Experience in Scheduling & running batch jobs, setting up file transfer jobs (using SFTP or Connect Express), batch Monitoring (using TWS preferably)
• Shell Scripting and TWS Operations.
• Experience in Application Support & Monitoring, Problem, Change & Incident management
• Basic Knowledge on NetScaler, Data-power ,VIP, LDAP
• Basic knowledge of Platforms & Server Systems like Windows, Unix/AIX, Middleware, Databases etc.…
• Monitoring availability of online applications (using Topaz preferably)
• Deployment of code changes
• Technical incident management: analysing and solving, coordination with other teams involved and support to Operation team
• Handle tickets sent by development team (database updates, batch run, etc.…)
• Problem management: analysing and solving recurring and major issues or risks on the applications
• Follow-up the monthly and yearly KPIs of the application
• Batch planning and rerun batch on daily basis, ensuring that everything is operational.
• Ensure operability of the applications in coordination with other IT teams (Development, Operation, Infrastructure…)
• Scripting and monitoring batch processes (during the day)
•
Operating System Linux, AIX or Solaris
Soft skills :
• English fluent (regular meetings, phone calls, emails, documents)
• Easy contact with others
• Analytical skills
• Rigorous, organized and autonomous
• Technical skills relating to application operation and administration