Concur consultant
4 weeks ago
Responsibilities
Take end-to-end responsibility for sub-domain owned product-related services. Deliver services and projects as agreed upon and in accordance with applicable SLAs (Service Level Agreements). Define, agree upon, and monitor services based on applicable KPIs (Key Performance Indicators). Lead and collaborate with other IT teams to expedite solutions. Work as an IT product owner in managing application process changes and developments. Define and maintain the product roadmap and architecture. Drive innovation and explore new solutions based on business needs or market trends. Provide ongoing support to users, addressing any issues or questions that arise and troubleshooting problems.
Requirements
A bachelor's or master's degree in the information technology domain is preferred. Minimum of 3+ years of experience in SAP Concur, support experience, SAP ICS (Integrated Communication Systems) and Cognos/Intelligence. Additionally, candidates should have experience in supporting or rolling out Concur across various countries globally. Collaborate with various client stakeholder groups to align policies and finalize Travel and Expense requirements. Efficiently manage projects by conducting key stakeholder meetings, planning, and providing timely status reports. Conduct training and knowledge transfer sessions for clients to effectively utilize the Concur Travel & Expense system. Proactively coordinate and manage tasks and milestones to meet target deadlines.Our Offer
Company Culture
• Be part of an amazing team, who will be there to support you.
• A forward-looking company, with a culture of innovation and a strong portfolio in sustainable technologies.
• Ongoing Professional Development Opportunities
• Inclusive Work Environment
• Approachable Leadership
• Long term growth opportunity
• Work-Life Balance
• Speak Up Culture
Employee Benefits
• Employee Wellbeing & Assistance Program
• Hybrid Work Model
• On-site Recreation Center
• 30 Days Annual Paid Leaves
• In-house Gym
• Subsidized Cafeteria Meals
• Centralized Company Transport for Designated Routes
• On-site Employee Health Center
• Group Medical Insurance
• Day Care facility (100% sponsored by Clariant)
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