ServiceNow developer

4 weeks ago


Bengaluru, India Appmocx Private Ltd Full time
Responsibilities:

An ITOM Technical Architect focusing on ITOM development and configuration on ServiceNow platform this resource will deliver finalized ServiceNow Solutions utilizing the ServiceNow ITOM applicationsThe ITOM Technical Architect is comfortable in scripting and coding ITOM solutions related to Discovery, Service Mapping, event management activitiesExperience in Implementing SAM and HAMKnowledgeable and familiar in the ServiceNow ITOM offerings and can lead a customer through knowledge and requirements discussions for implementing and deploying ServiceNow ITOM, including the following: Event Management, Discovery, CMDB, Orchestration, Service Mapping, Integrations and Cloud Management.Installs and configures ServiceNow MID Servers in various environmentsCode and Develop customized Patterns, Probes and Sensors for Discovery and Service Mapping.Deliver technical workshops on ITOM: Event, Discovery, CMDB, Orchestration, Service Mapping, Cloud Management,Expert understanding on import sets and transform maps, working with external data sources, ServiceNow data mappingArticulate the ServiceNow CMDB Classes for Asset and Configuration, their relationships, and dependenciesConstruct manual business service maps with relationships and dependenciesAbility to write Orchestration workflowsExperience with Business Rules, Script Includes, UI Actions, Scheduled Jobs all scripted aspects of the ServiceNow systemAble to analyze the issue and provide Run Support considering the best practiceAct as an SME and hold end to end responsibility of solution implementationIntegration using API and Integration hub and troubleshooting experience with lead toolsHands on experience with ITSM modules would be an advantage.
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