Servicenow itom expert

Job Title: Service Now ITOM ExpertExperience: 8–10 YearsLocation: RemoteEmployment Type: ContractAbout the Role:We are seeking a highly skilled Service Now ITOM Expert to join our team on a contract basis. The ideal candidate will have deep expertise in Service Now ITOM modules, with hands-on experience in CMDB, Discovery, Service Mapping, and Automation. You’ll be responsible for designing, implementing, and optimizing Service Now ITOM solutions that drive operational excellence across the organization.Key Responsibilities:Lead the design, configuration, and implementation of Service Now ITOM modules (Discovery, Service Mapping, Event Management, Orchestration, etc.).Ensure CMDB integrity and maintain accurate service dependency maps.Drive automation initiatives through integration with third-party tools and custom scripts.Collaborate with ITSM, ITAM, and other teams to ensure seamless end-to-end service delivery.Develop and maintain custom scripts (Java Script, Glide) to enhance Service Now functionality.Manage integrations between Service Now and other enterprise systems.Ensure compliance with Service Now best practices and governance standards.Provide technical leadership and mentoring for junior team members.Required Skills & Qualifications:8–10 years of overall IT experience, with at least 5+ years in Service Now ITOM.Strong hands-on expertise in Service Now CMDB, Discovery, Service Mapping, and Event Management.Proficient in Java Script, Glide scripting, and API integrations.Experience in Asset Management (ITAM), Software Asset Management (SAM), and IT Operations Automation.Proven ability to design and implement integrations with external systems.Familiarity with cloud infrastructure (AWS, Azure, GCP) preferred.Excellent analytical, problem-solving, and communication skills.Service Now Certified Implementation Specialist – ITOM or equivalent certification preferred.Contract Details:Type: ContractMode: RemoteDuration: (Specify – e.g., 6/12 months, extendable)Availability: Immediate Joiners Preferred