Spa Manager

6 days ago

Delhi, India Sanghvi Brands Limited Full time
Company Overview

Sanghvi Brands Limited, a leading Master Franchise holder for international lifestyle wellness brands, is revolutionizing the spa and salon industry in India, the Middle East, and the Indian Ocean. With effective management techniques, Sanghvi Brands has established a strong foothold in a highly competitive market, offering exceptional spa experiences and services.

Job Overview

Full-Time Spa Manager (Female) position in Sanghvi Brands Limited, located in Vagator, Goa, India. This role requires a Senior candidate with 7 to 10 years of experience in Spa Management. The company is a leading franchise holder for international lifestyle wellness brands, with over 50 operational and under development spa/salons/gyms. The successful candidate will be responsible for managing the spa operations, maintaining high standards of service and customer satisfaction.

Qualifications and Skills

Proven experience as a Spa Manager or similar role in a luxury spa/ salonSenior candidate with 7 to 10 years of experience in Spa ManagementStrong leadership and managerial skillsExcellent communication and interpersonal skillsIn-depth knowledge of spa treatments, therapies, and beauty productsPassion for wellness, beauty, and customer serviceAbility to multitask and work under pressureProficient in spa software and computer systemsFamiliarity with health, safety, and sanitation regulationsFlexibility to work evenings, weekends, and holidays as required

Roles and Responsibilities

Plan, coordinate, and oversee the operations of the spaManage a team of spa therapists, estheticians, and support staffEnsure exceptional customer service and guest satisfactionDevelop and implement strategies to maximize revenue and profitabilityMaintain high standards of hygiene, cleanliness, and safetyHandle customer complaints and resolve any issues in a timely mannerManage inventory, stock control, and procurement of spa suppliesStay up to date with industry trends, techniques, and best practicesConduct regular staff training and performance evaluationsCollaborate with marketing team to drive spa sales and promotional activities

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