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TA Enablement Lead
4 weeks ago
About Delta Tech Hub: Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers. KEY RESPONSIBILITIES & WORK OUTCOMES: System Ownership & Configuration: Manage and continually optimize the recruiting lifecycle, including sourcing, screening, interviewing, and onboarding candidates. Serve as the functional owner of the Avature ATS, including system enhancements and support. Partner with Delta Enterprise HR and IT to manage upgrades, testing, releases, and security audits. Translate business needs into system improvements, automation, and recruiter-friendly workflows. TA Reporting & Insight: Support design and enhancement of real-time dashboards and reporting tools (that will be built and supported by an analytics team) for recruiter productivity, RPO performance, candidate funnel, time-to-fill, and hiring manager satisfaction. Establish data integrity checks and audit mechanisms. Provide weekly / monthly / quarterly reports and actionable insights to senior leadership and functional heads. Process Excellence & Documentation: Define and maintain Standard Operating Procedures (SOPs) for end-to-end hiring, including for RPO, internal, and vendor-led processes. Own and update centralized TA documentation & artifacts including: Job Description Templates Interview Guides TA Playbooks (e.g., for hiring managers, panels, recruiters) Panel & Interview Logistics Framework Candidate Communication Templates Training & Enablement: Partner with DTH Learning team to create & roll out panel interviewer training and bias mitigation workshops, with tracking on completions and effectiveness. Develop a TA toolkit for hiring managers, with quick guides, training snippets, and FAQs. Program Ownership: Lead end-to-end execution of strategic hiring programs, including but not limited to Emerging Talent, Referral programs, Consulting, ensuring seamless coordination, stakeholder engagement, and operational excellence. Innovation & Market Scanning: Continuously scan the market for best-in-class TA tech, enablement practices, and process efficiencies. Pilot and implement new tooling and workflows to support scalability as DTH grows. WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS): Bachelor's degree in related fields. 15+ years of progressive experience in Talent Acquisition operations, programs, or enablement. Strong experience owning and configuring ATS platforms (e.g., Avature, Greenhouse, Workday, SuccessFactors). Excellent analytical skills with experience building TA dashboards in tools like Power BI, Tableau, or Excel-based models. Proven success leading cross-functional hiring initiatives and creating scalable recruitment frameworks. Exceptional documentation and process design skills. Strong communication skills and stakeholder management, from recruiters to senior leaders. WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS): Experience in Global Capability Centers (GCCs) or technology hubs. Exposure to hiring across both tech and non-tech roles. Familiarity with internal mobility frameworks or early career hiring. Hands-on involvement in panel training or interview calibration programs.
