We are one of India’s leading credit information companies with a large repository of consumer information. We aim to be more than just a credit reporting agency. We are a sophisticated, global risk information provider striving to use information for good.

We take immense pride in playing a pivotal role in catalyzing the BFSI industry in the country. We got here by tapping into our excitement and passion of wanting to make a difference in the lives of our clients and consumers.

We at TransUnion CIBIL are an equal opportunity employer and are committed to a policy of treating all our associates and job applicants equally. Applicants are evaluated on the basis of job qualification - not race, color, sex / gender, religion, caste, national origin, age, disability, marital status, citizenship status, sexual orientation, gender identity or any other status, whether or not protected. We are committed to taking affirmative action to employ and advance minorities, women, and qualified disabled individuals. We ensure a safe, productive, and harassment-free workplace for all.

Culture and Values

Our culture is welcoming, energetic, and innovative. There’s an overall synergy that flows throughout the company, creating a sense of connect, belonging and unity in knowing that we’re all working to achieve the same overall goal. Our core values which we live by every day are integrity, People, Customer, and Innovation.

What is excitement and passion for us?

We define it as a blend of curiosity, ability to unlearn and yet continuously learn, able to connect with meaning and finally the drive to execute ideas till the last mile is achieved. This passion helps us focus on continuous improvement, creative problem solving and collaboration which ensures delivery excellence.

Role Description

This is an exciting time in TransUnion CIBIL. With investments in our people, technology and new business markets, we are redefining the role and purpose of a credit bureau.

TransUnion CIBIL has business interest in the complete lending journey of any Financial Institution. This includes – Engage (Prospecting), Acquire (Onboarding), Manage & Collect (Recover).

This particular role is the Sales Head of Debt Management (Collections) Solutions for the whole industry. This includes Large to mid Private Sector Banks, NFBCs, Fintechs, Public Sector Banks and long tail FIs in the country as well.

The role will be responsible for building long-term relationships with B2B clients and will play a key role in introducing Transunion CIBIL’s Solutions to the market. She/he will work closely with sales team (that manages B2B clients directly) to implement the three-year growth plan and own the revenue generation of the assigned line of products.

Roles & Responsibilities

1.Work closely with the head of the sales department for implementing strategies and ensuring adherence to the three-year growth plan for the assigned line of solutions

2. Responsible for overall business in collections/debt management with focus on lenders’ collection function.

3.Understand collections practices, challenges in the market landscape & determine required solution capabilities

4.Develop engagement plan and pursue business development engagements with executives of selected clients with focus on their collection strategy and goals

5.Define Business Unit strategies with adequate buffers to be able to achieve overall revenue targets for the team members

6.Provide Industry insights to the senior management regarding the latest trends in the Debt Management segment.

7.Understand and translate statistics to address client business problems and liaison with client’s technical, analytical and business teams to delivery teams to build and deliver custom solutions

8.Create a strong pipeline of potential customers and key markets that can be tapped to increase the outreach of the company

9.Maintain the sales velocity and momentum by maintaining quality client proposals, originate tactical and strategic business leads, build and maintain relationships with new and existing clients

10.Research and understand clients’ expectations from the product and work with internal stakeholders to incorporate the needs in the offerings, thus ensuring a positive client experience

11.Keep the management updated of the sales progress by creating monthly / quarterly reports and forecasts

12.Develop and maintain the existing revenue streams and drive new revenue opportunities within the assigned line of products

13.Act as a role model for the team, mentor and coach them to create a strong resource pipeline for the company

Education & Skills -

1.Master’s degree in business administration, sales and marketing, finance or related field

2.15 or more years of management/ leadership experience in debt management / collections strategy, collections analytics, with flair for business development and management consulting

3.Ability to effectively develop relationships, engage, advice, and persuasively communicate with senior/ CXO stakeholders demonstrating real-time insight, flexibility and sound judgment

4.Program management, with the ability to own development of business pipeline and effectively coordinate internal resources and teams to maximize business conversion

5.Ability to travel at least 25% of the time and perform other duties as assigned

Essential Competencies

Scientific/ Technical Competencies

1. Product Vision

2. Business Acumen

3. Financial Analysis

4. Risk Assessment

5. Business Development

6. Critical Thinking Behavioral

Behavioral Competencies

1. Leadership

2. Decision Making

3. Developing People

4. Communication

5. Interpersonal Skills