SCCM Administrator

4 weeks ago

bangalore, India George Clinical Full time

We are expanding We have many new ground-breaking global clinical trial projects in various phases and therapeutic areas across the globe and want your ideas and expertise to help us build and grow.


Who are we?

  • A leading global clinical research organization founded in Asia-Pacific driven by scientific expertise and operational excellence
  • 20 plus years of experience, ~500 people managing 39+ geographical locations throughout the Asia-Pacific region, USA, and Europe
  • Full range of clinical trial services to biopharmaceutical, medical device, and diagnostic customers, for all trial phases, registration, and post-marketing trial
  • We combine scientific leadership and global operational excellence, with strong experience in renal medicine, oncology, cardiovascular and chronic diseases across various phases to improve the health of millions worldwide.


Why work with us?

  • We are a global team making a difference in the world – our clinical trials improve the health of millions worldwide
  • Competitive salary and benefits
  • Flexible and agile working arrangements - onsite, hybrid, or WFH (dependent on location)
  • Strong and diverse Learning & Development opportunities including exposure to all aspects of clinical trials with an unparalleled network of Scientific Leaders to learn from
  • A focus on employee wellbeing including global employee engagement surveys, steps challenges, reward and recognition programs, team building activities, and other fun events


About the role:

The SCCM Administrator is required to support GC Global Projects on System Center Configuration Manager (SCCM) technology. The SCCM administrator will closely work with IT Site Support Administrators to keep the GC business End Points as per the Industry Standard Compliance Level. The SCCM Administrator reports to Azure Architect for day-to-day technical directions and priorities and to the Head - Global IT & Business Solutions for George Clinical IT Service, Project, and support deliveries.


Key Accountabilities:

  • Second Level SCCM support Server and End User Computing for Global IT.
  • Ensure the SCCM server is maintained with regular version upgrades.
  • Creation of Patch bundles for Windows 10 and 11 Workstations timely manner.
  • Planning and Implementing Windows Desktop Operating System upgradation based on Vendor recommendation and Support notification.
  • Ensure OSD and Task Sequence are updated quarterly with the latest updates.
  • Need to create a Package for Applications on requests
  • Ensure Office 365 updates are deployed monthly.
  • Ensure all the requests related to IT Support are logged in the global ticket system.
  • Check on outstanding tickets, escalate to level three as required, and ensure all tickets are resolved within our SLA expectations.
  • Compliant with GC Global IT policies, SOPs, and GC business systems (private and public cloud). Deliver desktop & laptop support to GC end users based on needs.
  • Other accountabilities as agreed with the Manager.


What are our expectations of candidates?

  • 5 plus years of experience in Implementing, Managing, and Upgrading System Center Configuration Manager in the enterprise environment.
  • Maintaining the SCCM server as per Industry Standard Compliance
  • Patch Management of Windows 10, 11, and Windows Server 2019
  • O365 Build deployment and Feature Update
  • Windows 10 and 11 Upgradation
  • Windows 10 and 11 OSD Deployment and Troubleshooting
  • Application Packaging and Deployment
  • SCCM Compliance Report Publishing
  • Troubleshooting skills on Server and Client end


We are searching for individuals who are excited by the idea of regional and global projects and teams, don’t want to get lost in a large CRO and are ready to have their ideas heard

You will be willing to extend yourself and take on new challenges while living our values of Mutuality, Integrity, Can-do approach, Empowerment and Excellence.


How do I apply and what if I'm interested in a role in future or want to refer someone?

Apply via LinkedIn or send your CV, referral or confidential query to and our friendly HR team across the world will reach out as appropriate soon. Please provide your full contact details, the location you are applying for, whether you are interested in a current or future opportunity and we'll be in touch. We are reviewing applications as we receive them but please note that only short-listed applicants will be contacted.


How do I learn more about the roles and George Clinical?

Follow us on Linkedin to see our regular updates and how we celebrate our people and success across our business and projects You can also visit us at

We are reviewing applications as we receive them but please note that only short-listed applicants will be contacted.


Thank you for your interest in working with George Clinical. As a global business, we are committed to handling Personal Information in accordance with applicable privacy and data protection laws in the many countries in which we do business. Please see our Privacy Policy for further information.


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