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Manager - Cluster Operations

1 month ago

bangalore, India DP World Australia Full time

Ownership of cost, cost should be as per defined matrix forthe cluster. Ensure Cost budgets are delivered. • Responsible for the operation of the Branch and Hub , conducting operations review, operational efficiency and cost effectiveness • Identify / manage a team of Branches and Hubs , transport coordinators and team members of all cluster branches and Hubs. • Ensure required number of labour made available at Branch and Hubs and sufficient SBP’S are made available for all cluster Branches. • Ensure complete adherence to safety, tax and legal non compliances as communicated by HO • Proposed corrective and preventive measures in case of misconduct or deviation from standard setting • Does the daily operational communication with the client, addressing all client requirements in cooperation with their subordinates. • Ensure highest customer satisfaction through amazing service levels • Constantly interact with all existing customers. • Identify suitable team members based on the required job profiles. • Governed by the rules of work safety and is responsible for training new employees in this area • Constantly nurture and motivate all the team members • Identify and maintain pipeline of talent.

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