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Student Counselor

1 month ago

Patna, India Myonlineprep.com Full time
We are seeking a dedicated and compassionate Student Counselor to join our coaching classes as a Front Office Staff member. As a Student Counselor, you will play a pivotal role in assisting students and parents in understanding our courses and guiding them towards making informed decisions regarding their academic pursuits. This position requires excellent communication skills, empathy, and a passion for supporting students in their educational journey.

Responsibilities:

1. Student Counseling: Provide personalized counseling sessions to students from 6th to 10th standard, addressing their academic concerns, career goals, and learning needs.2. Course Guidance: Assist students and parents in understanding the curriculum, teaching methodologies, and course offerings provided by the coaching classes.3. Enrollment Conversion: Engage with prospective students and parents to highlight the benefits of our courses, addressing any queries or objections they may have, and effectively converting inquiries into enrollments.4. Front Office Duties: Manage front desk operations, including greeting visitors, answering phone calls, responding to emails, and maintaining a professional and welcoming environment in the reception area.5. Administrative Support: Assist in administrative tasks such as maintaining student records, scheduling appointments, and coordinating with teaching staff to ensure a smooth learning experience for students.6. Feedback Collection: Gather feedback from students and parents to identify areas for improvement and implement necessary changes to enhance the quality of services provided.7. Promotional Activities: Collaborate with marketing team to organize promotional events, workshops, and orientations to attract new students and promote the coaching classes within the community.

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