Only 24h Left: Telecaller
7 days ago
Location: Noida Sec 135
Job Overview:
We are looking for a skilled Telecaller to join our team. The primary role involves calling potential customers or clients, promoting products or services, answering questions, and handling inquiries over the phone. A Telecaller should have excellent communication skills and the ability to build rapport with clients to drive sales or provide superior customer service.
Key Responsibilities:
- Customer Calling: Make outbound calls to prospective clients, customers, or leads based on a provided database.- Product Knowledge: Stay updated on the product/service offerings, understand customer needs, and provide accurate information.- Data Entry: Maintain accurate customer records and update the database with relevant customer information.- Customer Follow-ups: Follow up on leads and provide necessary information to convert potential leads into customers.- Maintain Professionalism: Maintain a polite, professional demeanor when interacting with customers, even in challenging situations.
Skills and Qualifications:
- Communication Skills: Strong verbal and written communication skills, with the ability to speak confidently and clearly.- Customer Service Skills: Excellent interpersonal skills with the ability to listen actively and address customer concerns.- Basic Computer Skills: Proficiency in using MS Office and CRM software for record-keeping and data entry.- Problem Solving: Strong problem-solving ability to handle customer issues efficiently.- Time Management: Ability to handle a high volume of calls and multitask effectively.- Cold calling techniques and best practices- Time management and organizational skills- Active listening and problem-solving skills
Education and Experience:
- Educational Requirements: bachelor’s degree in any field.- Freshers: Candidates with no prior experience but excellent communication skills are also encouraged to apply.
How to Apply:
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Interested candidates should send their resume to
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