Customer Executive – Travel

4 days ago

Chennai, India Tripate Full time

Location:
Saligramam, Chennai (Office-based)

Company:
Tripate (Taabow Travels Pvt. Ltd.)

About Us:

Tripate is a growing travel company helping customers with group tours, customized travel plans, and visa services
. We believe in offering genuine guidance and hassle-free service for travelers across India.

Role Overview:

We are looking for a Customer Executive
who can manage incoming calls, guide customers on our tours, and assist them with tourist visa queries. The role involves clear communication, patience, and a passion for the travel industry.

Key Responsibilities:

  • Answer and manage inbound customer calls professionally.
  • Explain details of our group tours, itineraries, costs, and inclusions.
  • Guide customers with information on tourist visa requirements and documentation.
  • Maintain records of inquiries, leads, and bookings.
  • Provide end-to-end assistance to customers for their travel needs.
  • Coordinate with internal teams (tour managers & visa team) for smooth operations.

Requirements:

  • Good communication skills in
    English + Tamil / Telugu
    (both preferred).
  • Basic knowledge of
    tours, flights, and visas
    (training will be provided).
  • Ability to handle calls patiently and explain clearly.
  • Graduate in any stream; prior experience in travel/visa/customer service is a plus.
  • Computer skills: Email, Excel, WhatsApp, and CRM handling.

Salary:
₹18,000 – ₹25,000/month (based on experience) + incentives.

Why Join Us?

  • Be part of a fast-growing travel company.
  • Friendly office environment in Chennai.
  • Growth opportunities in travel, tours, and visa handling.

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