Senior Data Analyst

3 weeks ago

bangalore, India New Relic, Inc. Full time
Senior Data Analyst Senior Data Analyst Senior Data Analyst Req ID FY|S&M|#5 Location(s) Bangalore, India; Work arrangement(s) Hybrid (works from home and New Relic office throughout the week), Office (works primarily in a New Relic office) Your opportunity Our Analytics team is looking for a Senior Data Analyst to help us uncover deep insight into our customer and user engagement across the product portfolio, and deliver relevant and measurable intelligence to leadership. Our goal is maturing the analytic capabilities of our sales organization, and realizing what is possible with the incredible amount of business, user, and customer data New Relic generates.As a motivated self-starter you will be able to work in a fast faced, ambiguous environment. Proven attention to detail and an extensive eye for business will allow you to work efficiently with business partners across Marketing and Sales, Product and Engineering to build business narratives and metrics for success. Additionally, you will define and test hypotheses, and deliver practical insights through data visualizations. You will succeed by having an eye on the big picture and being able to challenge the status quo. Ask the hard questions to ensure investment of time and resources is warranted. What you'll do Work with leaders to develop roadmaps that empower our customer facing teams to deliver results. This includes both operational projects (metrics, reporting, visualizations) as well as insights and data science led strategic projects. Independently scope and drive key projects that anticipate the needs of executive leadership Conduct advanced data analysis using statistical methods, machine learning, and other data science techniques to identify opportunities for optimizing the sales strategy for our product. Collaborate closely with the sales teams to understand customer behavior, market trends, and competitive landscape, providing actionable insights to inform sales tactics. Develop predictive models and algorithms to forecast trends, customer churn, and other key performance indicators that influence product & sales. Create and maintain data visualizations, dashboards, and reports tailored to the different team's needs, enabling them to make informed decisions. Work collaboratively with product development teams to identify features and enhancements that can positively impact performance. Provide strategic recommendations based on data insights. Ensure data quality and integrity by implementing and maintaining data governance standards. Stay current with industry trends in data science and analytics to continually enhance the effectiveness of our strategies. This role requires Bachelor's degree in quantitative field (Business, Economics, Statistics, Computer Science, Engineering or related field)  3+ years od related work experience Strong proficiency in data science tools and programming languages such as Python. Proficiency in SQL and experience with data viz tools such as Tableau, Looker or similar  In-depth knowledge of statistical modeling, machine learning algorithms, and predictive analytics. Excellent communication skills with the ability to convey complex findings to technical and non-technical stakeholders, particularly in the context of influencing strategies. Strong project management skills - Independently execute, document, communicate. Influence stakeholders and partners while requirement gathering, designing data models and visualization. Solid understanding of data privacy and security best practices. Bonus points if you have Prior experience in Analytics working with senior leaders in enterprise business Experience in building ML based customer acquisition, expansion and retention models. Experience with time series forecasting.

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. 

If you require a reasonable accommodation to complete any part of the application or recruiting process, please visit

Our hiring process
Please note that visa sponsorship is not available for this position.

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is proud to be an equal opportunity employer. We foster a diverse, equitable, and inclusive environment, free from all types of discrimination, so our Relics can thrive. We hire people with different backgrounds, experiences, abilities and perspectives.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. 

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